Job Description
Job Description
Benefits :
- National Holidays off
- Base pay plus + bonus
- Health insurance stipend
- Paid time off
ROLE DESCRIPTION :
Vivian M Suarez State Farm is a leading insurance agency dedicated to providing exceptional service to our clients. We have an immediate opening for a Full-time Bilingual Receptionist.
Must be fluent in both English and Spanish and willing to obtain an insurance license .
Responsibilities :
- Greet clients warmly in person and over the phone, directing them to the appropriate team members.
- Manage appointment scheduling and office communications.
- Assist in handling incoming inquiries and maintaining customer records.
- Engage in sales conversations with prospective and existing clients, identifying opportunities to offer insurance solutions.
- Provide excellent customer service and follow up on client needs.
- Support the team with various administrative tasks and projects.
As an Agent Team Member, you will receive...
- Base pay plus + bonus
- Paid time off (vacation and personal / sick days)
- National Holidays off
- Health Stipend
- Valuable experience
- Growth potential / Opportunity for advancement within my office
Requirements :
- Previous experience in a receptionist or customer service role
- Excellent communication and interpersonal skills - written, verbal and listening
- Strong organizational and multitasking abilities
- Comfortable with engaging in sales conversations.
- Basic computer skills, including Microsoft Office and CRM systems.
- People-oriented, self-motivated and detail oriented
- Proactive in problem solving
- Pride in getting work done accurately and timely
- Ability to work in a team environment
- Provide timely and thorough activity reports to agent
- Bilingual - Spanish required
- Florida Insurance License 4-40 or 2-20 preferred (Must obtain at least 4-40 prior to start)
- Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace.
If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
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