Title : Live Video Operations Supervisor
Location : Fort Lauderdale, FL (Onsite)
Duration : Long Term
Job Description :
- Supervise a small team of Tier 1 Live Operators responsible for flawless streaming of premium sports content.
- Manage staff schedules and communication systems (Live Ops bridges) to ensure all live events are covered.
- Oversee the encoding and delivery of live sports across 15+ apps, platforms, and sites to millions of users.
- Serve as the team's subject matter expert, training operators on in-house tools and commercial ad load processes.
- Own the critical process of triggering SCTE markers for Digital Ad Insertion (DAI), directly impacting revenue.
- Troubleshoot and solve technical problems for operators in real-time during live sporting events.
- Provide guidance and comfortably manage remote team members, establishing reliable communication protocols.
- Assist with monitoring, testing, signal acquisition, and post-event highlight clipping.
- Collaborate with key partners, including Sports Production and System Developers, to ensure event success and report issues.
- This is a revenue-critical role requiring strict attention to detail and a commitment to working weekends.
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