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Customer Resolution Specialist

VirtualVocations
Denver, Colorado, United States
Full-time

A company is looking for a Customer Resolution Specialist (Remote).Key ResponsibilitiesPerform customer care activities related to billing and patient account balance collectionResolve customer service inquiries regarding benefits, billing issues, and treatment authorizationsEnsure timely collection of self-pay balances and maintain productivity standards for assigned accountsRequired QualificationsHigh School diploma or GED equivalentThree years of progressively responsible and directly related work experienceKnowledge of government / non-government payer requirements and reimbursement rulesFamiliarity with medical terminology, coding systems, and billing practicesHFMA - Certified Rev Cycle Rep (CRCR) preferred

2 days ago
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