Job Type Full-time Description
Physical Therapy Department*
JOB SUMMARY : Responsible for assisting patients, staff, and providers with the check-in and check-out process. When necessary, responsible for appointment scheduling and chart management.
Provides information to patients so they may fully utilize and benefit from the clinic services. Conveys a positive image of clinic.
RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO, THE FOLLOWING :
- Greets patients and visitors in a prompt, courteous and helpful manner.
- Checks patients in and out, verifying current information and obtaining up-dated information and paperwork when necessary.
- Scans patient insurance cards and documentation into the EMR system.
- Collects the required payment, issues an appropriate receipt, and applies copay or co-insurance payments received to the patient’s account.
- Balances the charges and fees incurred in the office and prepares the deposit daily.
- Schedules any follow-up appointments.
- Helps in answering the back line, screens calls, takes messages, and effectively shares information with patients, their families, and referring physician’s offices.
- Interacts with clinical staff in order to coordinate patient care and work flow of the clinic.
- Maintains work area and reception area in a neat and orderly manner at all times.
- Prints and distributes faxes and mail.
Requirements
- High School diploma / GED or equivalent experience.
- 1-2 years of Medical Receptionist Experience.
- 1-2 years of experience with insurance verification .
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