Senior Technology Manager

Job Description :

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection.

Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone.

We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description :

This job is responsible for building and leading a team to deliver technology products and services that meet business outcomes.

Key responsibilities include developing a technology strategy, ensuring technology solutions comply with applicable standards, promoting design, engineering, and organizational practices, and advocating and advancing modern, Agile solution delivery practices.

Job expectations may include coaching, mentoring, providing feedback and hands on career development, identifying emerging talent, fostering leadership skills, and managing stakeholders.

Responsibilities :

• Builds and manages teams by performing financial activities to inform workforce strategy and hiring practices, setting and tracking maturity and quality objectives, and training employees / teams to address feedback and achieve quality and performance objectives
• Facilitates performance and career development of employees / teams through performance reviews, coaching, and creating development plans that are needed to build competencies and skills
• Manages solution delivery and application performance in production (app health, resiliency, performance, security, enterprise data management standards, audit exams and reviews), ensuring all relevant risk, financial, and compliance policies are met
• Manages relationships with business and technology partners and leads and creates followership in Communities of Practice in the organization
• Contributes to the technology strategy for their technical domain
• Creates an inclusive and healthy working environment and helps to resolve organizational impediments / blockers
• Ensures that execution is aligned with product strategy by working with product management and other stakeholders

Managerial Responsibilities :

This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.

• Diversity & Inclusion Champion : Models an inclusive environment for employees and clients, aligned to company D&I goals.
• Manager of Process & Data : Demonstrates deep process knowledge, operational excellence and innovation through a focus on simplicity, data based decision making and continuous improvement.
• Enterprise Advocate & Communicator : Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities and contributions.
• Risk Manager : Ensures proper risk discipline, controls and culture are in place to identify, escalate and debate issues.
• People Manager & Coach : Provides inspection, coaching and feedback to motivate, differentiate and improve performance.
• Financial Steward : Actively manages expenses and budgets in alignment with objectives, making sound financial decisions.
• Enterprise Talent Leader : Assesses talent and builds bench strength for roles across the organization.
• Driver of Business Outcomes : Delivers results by effectively prioritizing, inspecting and appropriately delegating team work.
Skills :
• Influence
• Influence
• Risk Management
• Solution Design
• Stakeholder Management
• Technical Strategy Development
• Analytical Thinking
• Application Development
• Collaboration
• Result Orientation
• Solution Delivery Process
• Agile Practices
• Architecture
• Automation
• Data Management
• DevOps Practices

Required Skills :

• Responsible for building and leading a team to deliver technology products and services that meet business outcomes.
• Ensures people development through coaching, mentoring, feedback, and hands-on career development.
• Develops a technology strategy and ensures technology solutions comply with applicable standards. This role advocates and advances modern, Agile solution delivery practices and evangelizes great design, engineering and organizational practices.
• Manages 15-20 employees, and up to 30 individuals as direct reports with contractors. Accountable for team / program level resource and financial management;

builds and maintains teams through talent acquisition. Sets maturity objectives and enables individuals / teams to with training & resources to achieve them.

Sets and tracks quality and performance objectives.

Facilitates performance and career development of individuals through performance reviews, coaching, and building individual development plans that are needed to develop competencies and skills.

Understands individual and team maturity and performance through team / client feedback. Manages relationships with the business and technology leaders, and vendors for technical products.

Accountable for solution delivery management as relevant to their teams e.g. prioritizing tech debt, compliance and security items, and supporting audits.

Accountable to ensure all relevant risk, financial, and compliance polices and standards are met.

• Accountable for the application performance in production (app health, resiliency, performance, security, enterprise data management standards, audit exams and reviews).
• Creates the technology strategy for their technical domain. Ensures that execution is aligned with product strategy by working with Product Management, Product Owners, and other stakeholders.
• Creates an inclusive and healthy working environment, and helps to resolve organizational impediments / blockers.
• Leads and creates followership in Communities of Practice in the organization.

Desired Skills :

• Strong knowledge of risk management Experience managing agile development teams at scale.
• Knowledge of deposits, account opening and maintenance.
• Demonstrated excellence in organizational, leadership, communication, coaching, and problem resolution.

Education :

Bachelor's Degree or relevant work experience

Shift :

1st shift (United States of America)

Hours Per Week :