Customer Experience Associate

VirtualVocations
Bronx, New York, United States
Full-time
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A company is looking for a Customer Experience Associate for future openings.Key ResponsibilitiesAnswer customer calls and respond to email inquiries in a fast-paced environmentResolve high-priority customer escalations and assist with navigating the websiteManage ad-hoc projects and take on additional responsibilities to improve customer experiencesRequired Qualifications1-3 years in a customer experience-related role;

e-commerce or startup preferredProficient in platforms such as ZenDesk, Salesforce, Microsoft Office, and Google WorkspaceSelf-starter with an entrepreneurial spiritPassion for health and wellness scienceBilingual in English / Spanish preferred

14 days ago
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