11728Full Time Home Health Operations Manager

Work Schedule :

Monday thru Friday, 8 to 5

Please apply on line for this position here :

The Business Operations Manager oversees daily operations to ensure goals are achieved in a Home Health Agency. This role is responsible for the non-clinical aspects of the day-to-day operations in an agency including directing all business personnel in the areas of billing, patient and intake scheduling, payroll, human resources, and various other office positions.

RESPONSIBILITIES

Coordinates and oversees the administration of the office and personnel

• Supports daily operations in conjunction with other agency leaders
• Responsible for all areas of the business operations under the direct supervision of the

Administrator

Promotes Home Health and / or Hospice agency service lines to physicians, patients, payors and

the public

Business Administration includes but not limited to :

• Manages Administrative positions and functions; manages their schedules accordingly
• Ensures timely completion of all payroll and new hire paperwork; ensures all employees

complete annual assigned and new hire training

• Processes annual renewable requirements for all employees
• Responsible for interviewing, hiring, mentoring, training and completing annual performance

reviews of all administrative staff in agency

• Manages all inventory of office supplies; medical supplies, as needed
• Maintains a clean and organized agency / office; manages maintenance of all equipment
• Coaches and develops employees ensuring employee productivity and quality of work.
• Ensures compliance with all policies; financial stewardship by being accountable and assisting

Administrator on maintenance of agency budget

Goals are all aligned with our mission, vision and values

Billing / Admission / Intake Process includes but not limited to :

Responsible for management, oversight and completion of the billing process consistent with

policies and procedures

Manages and oversees business office functions in medical records, billing and accounts

receivable

Responsible for keeping agency accounts receivable at a reasonable level as determined by the

Administrator

• Acts as liaison between agency and the support center billing department
• Consults billing department to resolve errors in accounts and process improvement
• Ensures that all necessary forms for each patient are complete and reflected in their record

Ensures HIPAA compliance

Other :

• Assists with Agency survey readiness
• Ensures compliance with Federal / State policies and Accrediting Organization standards for

licensure requirements and accreditation status, as applicable

Participates in quality assessment and performance improvement activities, and supports

participation of all appropriate staff

Provides information that enables the collection and root cause analysis of data to identify

opportunities for improvement

• Collaborates with Community Outreach teams
• Manages the implementation of standardized operational processes in compliance with company

direction and policies, legal requirements and regulatory mandates.

Provides back-up support and handles additional functional role responsibilities, as required, to

assure that operational needs are met

• Assists in setting agency goals and regularly monitors KPI’s
• Maintains current knowledge of regulatory requirements
• Seeks educational opportunities to stay abreast of changes in healthcare
• Agreeable to travel out of state and overnight when necessary for additional training
• Completes various special projects, which may require reviewing and analyzing information,

identifying problems, recommending solutions and writing reports

Supports mission, values and goals of Signature

QUALIFICATIONS

• Bachelor’s degree in finance, healthcare administration or related field required
• Five years of healthcare or business operations experience
• Minimum of one or more years of management or supervisory experience in healthcare environment required
• Demonstrated success in managing financial resources, identifying and meeting patient requirements, and working effectively with professional healthcare staff
• Experience working with Homecare Homebase, EPIC or other electronic medical record software (EMR)
• Excellent verbal and written communication skills with a focus on a team approach
• Attention to detail and organization
• Excellent time management skills
• Team oriented with a focus on quality patient care
• Strong financial acumen
• Good computer skills
• Proficient in Microsoft Office applications

Please apply on line for this position here :