Help Desk Support Specialist

Insight Global
CA, United States
$20-$23 an hour
Full-time

Required Skills & Experience :

  • High School Diploma or GED Minimum
  • 1-2 years' experience with PC support, including deployment.
  • Minimum 1-2 years' experience with PC hardware troubleshooting and repair.
  • Well-versed in installing windows, software, applications. P
  • C Desktop, Laptop and Tablet expertise Basic Desktop and Networking support knowledge on Windows Operating systems, OS error conditions, IPConfig Command, Active Directory, DHCP, DNS and Group policy.
  • Advanced user of Microsoft Office Applications (Word, Excel, PowerPoint, and Access).
  • Minimum 1-year experience with direct client interaction and proven customer service.
  • Must have valid driver's license and reliable transportation to travel from site to site - typically within 10-20 mile radius*

Job Description :

Insight Global is looking for a candidate to support one of our large healthcare clients. This candidate will support a robust Microsoft based network running Windows 10 / 11 and Microsoft Office 365, MS Teams, etc.

Under the guidance of IT leaders some duties may include Managing incoming and outgoing assets, preparing systems for deployment, installing and maintaining PC hardware and software.

This candidate will also be responsible for troubleshooting network usage and computer peripherals, perform data transfer and recovery, and resolve network communication problems independently.

This individual must be known for working efficiently with minimal supervision and must be willing to assist other technicians as needed.

Compensation :

$20 / hr to $23 / hr.

Exact compensation may vary based on several factors, including skills, experience, and education.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching.

Employees in this role are also entitled to paid sick leave and / or other paid time off as provided by applicable law.

19 hours ago
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