Primary Location
United States of America-OHIO-Cuyahoga County-North Randall
Work Locations
Thistledown21501 Emery RoadNorth Randall44128
Organization
Lottery CommissionClassified Indicator : ClassifiedBargaining Unit / Exempt : Bargaining Unit
Schedule
Full-timeWork Hours : WEDS-SAT; 6 : 00AM-4 : 00PMCompensation : $25.45 / hour
Unposting Date
Jul 8, 2024, 11 : 59 : 00 PM
Primary Job Skill
InvestigationTechnical Skills : Basic Documentation, Evidence Collection, Surveillance, Customer Service, SecurityProfessional Skills : Attention to Detail, Customer Focus, Problem SolvingInvestigator(2400067Q)
Job Duties
You are required to submit your resume as an attachment with your online employment application.
About Us :
The Ohio Lottery Commission is an exciting organization offering career opportunities across many different business functions.
For more than 40 years, the Ohio Lottery has been building an amazing organization committed to growth and giving back and having fun while doing it.
Our mission is : Supporting education by offering entertaining gaming experiences. Our vision is : Investing in Ohio’s students and communities through gaming innovation.
We are looking for smart, passionate and creative people to join our team and help us achieve our mission. We embrace challenge, foster an inclusive culture, and value integrity, innovation and winning.
Click to visit our website and learn more about our agency and the products we offer. Check us out on LinkedIn, Facebook, Twitter, Instagram, and YouTube!
If you are ready to play Come join us!
What You'll Do :
Responsibilities of the Investigator include but are not limited to :
- This position is a regulatory position.
- Work in a regulatory capacity and ensure the racino is following rules, regulations, laws and standard operating procedures.
- Ensure racino operations comply with all statutory and administrative provisions.
- Respond to incidents occurring on site, complete reports and maintain a compliance database for reports of suspicious activity, unusual incidents, and all other reportable incidents.
- Complete background investigations on racino employees.
- Facilitate the licensing process for racino gaming employees.
- Provide exceptional customer service to patrons and racino staff.
- Congratulate jackpot winners.
- Observe Intercept process for winners and create Intercept Accounts.
- Assist patrons enroll in the Voluntary Exclusion Program and provide program information.
- Use surveillance equipment and ensure proper surveillance coverage of all Video Lottery Terminals in the racino facility.
- Monitor the floor Drop and ensure compliance with established procedure.
- Monitor all Video Lottery Terminal floor moves and ensure compliance with established procedure.
- Receive incoming Video Lottery Terminals and verify shipping security seals, serial numbers, description of the machines, and manufacturer name.
- Verify Video Lottery Terminals to be removed and confirm manufacturer name and serial number.
- Work as a team player to assist the team in completing its goals and objectives.
- Learn to use Lottery-specific software applications for daily job responsibilities.
- Work in a location that is open 24 hours per day / 7 days per week.
- Perform other duties and work on special projects.
What’s in it for you :
At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees.
For a list of all the State of Ohio Benefits, visit our ! Our benefits package includes :
Medical Coverage
Quality, affordable, and competitive medical benefits are offered through the available Ohio Med plans.
Dental, Vision and Basic Life Insurance
Dental, vision, and basic life insurance premiums are free after completed . Length of eligibility period is dependent on union representation.
Time Away From Work and Work / Life Balance
- Paid time off, including vacation, personal, and sick leave
- 11 paid holidays per year
- Childbirth / Adoption leave
Employee Development Funds
The State of Ohio offers a variety of educational and professional development funding that varies based on whether you are a union-exempt employee or a union-represented employee.
Ohio Public Employees Retirement System
OPERS is the retirement system for State of Ohio employees. The employee contributes 10% of their salary towards their retirement.
The employer contributes an amount equal to 14% of the employee’s salary. Visit the for more information.
Deferred Compensation
- The Ohio Deferred Compensation program is a 457(b) voluntary retirement savings plan. Visit the for more information.
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