Analyst

The Analyst is a perpetually Client-facing role while also managing and leading projects in day-to-day service of the Client.

The Analyst is seasoned in maintaining positive client relations and has accountability for ensuring work performed is accurate and timely.

KEY RESPONSIBILITIES

• Responsible for internal and external project management to ensure projects assigned are executed effectively and efficiently, including but not limit to : Assist with developing estimates for audience servicesWriting SOWs Ensuring proper client acceptance of SOWs Write specs, create, manage Workfront projectsBuild and maintain client relationships with mid-level managementManage all specifications necessary for internal and external billingTrack hours and profitability of projects assigned to you
• Articulate the business questions under consideration and how the analytic approach will address those questions.
• Understands the source, accuracy, and meaning of data elements included in analyses they are managing.
• Exhibits healthy skepticism for the form and function of each selection and analysis.
• With direction, determine meaningful insights by applying the appropriate marketing metrics leveraging response reporting.
• Develop long-term client partnerships that results in a mutually beneficial, growth-oriented business and working relationship.
• Manage multiple channel projects from beginning to end.
• Evaluate and monitor the quality and performance of all analytic services provided to the Client(s) by Quad
• Assist with the development of presentations for clients, including QBRs, RFPs and proposals.
• Ensure client is satisfied with performance of our analytic services.
• Act proactively to manage the business effectively.
• Keep management informed regularly of events / issues that could impact client relationship.
• Work with others to think strategically and tactically to meet client needs, to improve current services.

JOB REQUIREMENTS

Education : Bachelor’s degree in advertising, communication, marketing or related field required.

Experience : Minimum 2 - 5 years of experience including : retail marketing, corporate marketing and / or advertising agency.

Certificates, Licenses, Registrations : None

Knowledge, Skills & Abilities :

• Understanding of marketing strategy, creative, analytics, print production, media and digital.
• Knowledge of customer services, sales, project management, operations, account service / sales management, best practices to communicate and implement.
• Ability to handle many issues, items, and functions at one time and deal rapidly with multiple items in prioritized sequence.
• Knows how to seek help or relief when workload is too high or deadlines are infeasible
• An analytical approach to problem solving.
• Ability to act on own initiative.
• Ability to relate to and develop relationships with Client’s management.
• Inspire a spirit of teamwork and cooperation within the Analytics team and cross other teams
• Set and prioritize goals and achieve them as scheduled.
• Ability to understand and communicate complex concepts / business issues verbally and in writing to clients and management.
• Willingness to take direction from superiors and seek suggestions from peers.
• Ability to work with a team to think strategically and act tactically in order to align Quad's services with customer needs.
• Demonstrate willingness to work together with peers and other Quad departments to improve quality and performance.
• Experience with MS Word, MS Excel, MS PowerPoint and Outlook.
• Travel as required, temporary assignments (out-of-town).
• Strong written and verbal communication and interpersonal skills.

Occasionally raises hand to organize team meetings, activities, or just time to chat over lunch.

EOE / M / F / V / D