CASE MANAGER (TITLE III E PROGRAM, SENIOR SERVICES)

Metropolitan Family Services empowers families to learn, to earn, to heal, to thrive. Part mentor, part motivator, part advocate, since 1857, Metropolitan Family Services (MFS) has been the engine of change that empowers families to reach their greatest potential and positively impact their communities.

Metropolitan is Illinois' first comprehensive human services agency and reaches more than 122,900 individuals and families in Chicago, Evanston / Skokie, the southwest suburbs and DuPage County with services promoting education, economic stability, emotional wellness and empowerment.

We are now hiring for a full-time Title III E Program, Senior Services Case Manager to join our Team at Southeast !

SALARY : Compensation is commensurate with years of related experience, position requirements, and candidate qualifications.

The average salary for the position is $45,571.

ESSENTIAL JOB FUNCTIONS :

• Conducts thorough assessment of clients. Evaluates problem and service needs
• Develops a written client service plan specifying goals to be achieved and services to be pursued.
• Supplements service plans to meet client needs.
• Provides, as appropriate, supportive help, advocacy and case management to individuals and families in coping with environment and interpersonal relationship issues.
• Works collaboratively with community resources. Develops a knowledge of resources and helps clients to utilize them.
• Works within contract, grant, and program requirements including meeting timelines and reporting requirements.
• Reassess and monitors client situation and adequacy of service plan.
• Collaborates and participates with other program staff in the planning and implementation of service plans.
• Subsequent to consultation with supervisor, handles emergency and crisis situations within target population.
• With supervisory approval, authorizes limited amounts of financial assistance to own clients.
• Assists clients considered most at risk by providing one-on-one therapeutic counseling sessions for the targeted population, family sessions and / or tailored training for individual clients or their family members.
• Conducts one-on-one and group outreach for the purpose of identifying potential clients and encouraging use of the agency's services and benefits.
• Maintains competencies in working with diverse populations to successfully engage clients in assessments, care planning, and referral and linkage.
• Completes documentation / data entry on services rendered, attempted contacts, staffings, supervision, etc. in EHR, health population platforms, and / or funder required data bases in a timely manner.
• Completes and / or runs reports specific to populations served to ensure tasks are completed in a timely manner.
• Required to work beyond traditional work hours, including late nights and weekends, to meet the needs of the program.

QUALIFICATIONS :

• Bachelor's Degree in Social Work or related field from an accredited college or university, required .
• One year experience in social service provision to older persons required .
• Computer competency sufficient to navigate between record keeping systems, required .
• Well-developed clinical skills (formal clinical degree or significant clinical job experience), including counseling and support group facilitation, required .
• Working knowledge of technology and assistive devices related to caregiving.
• Strong interpersonal and time management skills.
• Some direct service experience preferred.
• Requires mobility to work with a community based caseload.
• Ability to maintain assigned community and home-based services.
• Ability to work effectively with diverse individuals and groups.
• Working knowledge of the Illinois Department on Aging (IDoA) Adult Protective Services program and resources and programs available for older adults and people with disabilities are preferred .

PHYSICAL DEMANDS

• While performing the essential duties of this job, the employee is required to sit and stand for sustained periods of time, frequently talk, hear, use hands and fingers to feel, handle and operate objects or controls, and occasionally stand, bend, stretch, stoop, kneel and crouch.
• The employee is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures, transcribing and viewing a computer terminal.
• The employee may occasionally lift and / or move up to 50 pounds.

Metropolitan Family Services offers a very generous benefits packet to our professionals :

• Blue Cross and Blue Shield Medical Coverage : HMO, Traditional PPO, or PPO w / HSA contributions.
• Dental and Vision Insurance Options
• 12 paid Holidays
• Paid Time Off (PTO)
• Bereavement Pay
• Parental Leave
• 401K Plan
• Pet Insurance
• Training and Professional Development Plan with E- Learning
• Wellness Initiative Program
• Employee Assistance Network

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)