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Trilingual Customer Support Specialist
Trilingual Customer Support SpecialistVirtualVocations • North Hollywood, California, United States
Trilingual Customer Support Specialist

Trilingual Customer Support Specialist

VirtualVocations • North Hollywood, California, United States
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A company is looking for a Supplier Success Professional (Customer Support) who is trilingual in Spanish, Portuguese, and English.

Key Responsibilities

Learn and understand the Worker Management System and provide professional support to customers

Resolve complex customer issues and prioritize customer needs through various communication channels

Record interactions in SalesForce and support internal departments while ensuring customer satisfaction

Required Qualifications

Fluency in English, Spanish, and Portuguese

Call center experience is a plus

Working knowledge of PC and related applications

A willingness to learn online software systems

Ability to adapt and work under stress

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Customer Support Specialist • North Hollywood, California, United States

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