A company is looking for a Senior Customer Support Representative to provide consultative text and payment support to customers.
Key ResponsibilitiesResolve complex inbound customer support and technical questionsManage customer escalations and ensure high levels of customer satisfactionMaintain accurate records of customer interactions and contribute to the SBT Knowledge BaseRequired Qualifications3+ years of applicable Senior Customer Support experience in a technical or SaaS environmentExperience managing complex customer requests in a fast-paced settingFamiliarity with Postman and SoapUIExperience with HubSpot, Salesforce, and Jira is a plusBachelor's degree is preferred
Caregiver Customer Service Representative for Senior Care Agency (Brea, CA)
We are seeking a dedicated customer service representative for our caregiver service business in Brea. Nightingale Senior Care provides caregivers to help seniors and dependent adults in the comfort of their own home. We communicate using text messaging and our VOIP phone system, so you must be able...
Customer Support Representative
A company is looking for a part-time Customer Technical Support Representative to assist students and instructors with platform-related inquiries. ...
Representative II, Sales Customer Support
The Customer Service Representative handles customer inquiries, complaints, billing questions, and driver card issues via phone, email/ticketing system, and fax. Customer service reports to the Customer Service supervisor, and is based in Southern California. Pilot Company supports a growing portfol...
Senior Customer Support Engineer
A company is looking for a Senior Customer Support Engineer responsible for troubleshooting technical problems related to video conferencing solutions. ...
Customer Support Representative 2
The Customer Service Representative is responsible for coordinating day to day activity for customer requests, processes customer orders and quotes, and maintains front line communication with the customers. The Customer Service Representative works in coordinating, supporting and improving the comm...
MyChart Customer Support Representative
A company is looking for a MyChart Customer Support Representative to assist patients with their MyChart accounts. ...
Csr - Customer Service Representative
CSR - Customer Service Representative** **The position is during regular business hours. We need to expand our customer service team to help make and receive calls, problem solve with the customer, data entry, and follow through with vendors on tracking information. Full Time CSR - Customer Service...
Customer Support Representative
Are you a tech-savvy problem solver with a passion for delivering exceptional customer support? Do you have a knack for troubleshooting and a love for all things telecommunications? If so, we have the perfect opportunity for you! Join our team as a Customer Support Representative and be at the foref...
Representative II, Sales Customer Support
The Customer Service Representative handles customer inquiries, complaints, billing questions, and driver card issues via phone, email/ticketing system, and fax. Customer service reports to the Customer Service supervisor, and is based in Southern California. Pilot Company supports a growing portfol...
Customer Technical Support Representative - Part Time
Books seeks a part-time Customer Service Representative to join its highly-motivated 8-person support team that assists 300,000 students and 2,000 instructors at 1,000 universities each year. Responding promptly and professionally to customer inquiries to ensure customer satisfaction. Acknowledging ...