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Medical Appointment Scheduler
Medical Appointment SchedulerSouthCoast Health • Savannah, GA, US
Medical Appointment Scheduler

Medical Appointment Scheduler

SouthCoast Health • Savannah, GA, US
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Job Description

Job Description

SouthCoast Is Looking for a Full-Time Appointment Scheduler

for our Imaging Department

Responsible for making and scheduling patient appointments in an efficient and timely manner.

Qualifications :

  • Ability to communicate clearly and speak concisely.
  • Ability to exercise professionalism in dealing with all levels of personnel, patients, and patients' families.
  • Ability in using multi-line telephone system.
  • Knowledge of proper telephone etiquette.
  • Knowledge of customer service principles.

Responsibilities :

  • Responsible for making and scheduling patient appointments in an efficient and timely manner.
  • Books, coordinates and reschedules patient appointments. Relays necessary messages to staff.
  • Schedules new and existing patients with provider. If an interpreter or translation service is needed, arrangements will be made and documented in the scheduling system.
  • Collects and verifies patient demographic information and updates patient profile in the computer.
  • Maintains and updates current information on physician's schedules ensuring that patients are scheduled properly and appointments are confirmed.
  • Answers telephones, screens calls, and provides general information.
  • Answers questions regarding patient appointments and schedules outpatient appointments.
  • Ensures that updates (cancellations or additions) are input daily into master schedule and provider or nurse are notified, if appropriate.
  • Performs or assists with other non-clinical duties, as assigned by the Supervisor.

    • Education / Experience :   High School Diploma. At least one year work experience in a medical office / Imaging department setting. Prefer prior switchboard operations experience.  Knowledge of medical terminology desired. Word processing and computer experience.

    Benefits : Health, HSA, dental, vision, life, long term disability, 401(K) along with employer contribution & supplemental insurance. PTO, holidays, jury duty and bereavement leave.

    EEO, DFW, MFVD

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    Medical Scheduler • Savannah, GA, US