Senior Product Designer, User Experience Design

OneMain is embarking on a critical initiative to build and scale industry-leading digital experiences for our customers across web and mobile platforms. We’re seeking a Senior Product Designer to lead the creation of innovative digital products that will impact millions of customers and drive the success of our digital strategy.

In this role, you will transform complex workflows and information into intuitive user experiences. Leveraging your expertise in Design Thinking, you will collaborate with cross-functional teams, facilitate discussions, develop concepts, run design sprints, and build rapid prototypes to harness collective creativity. You'll refine your storytelling skills to effectively communicate your vision and design rationale, ensuring alignment with the broader team. You are someone who thrives in both conceptual exploration and meticulous refinement, with a curious mindset and a passion for shaping the future of design.

About OneMain Financial

At OneMain Financial, our mission is to improve the financial well-being of hard-working Americans. As a leader in providing responsible credit access to non-prime customers, we are dedicated to being the trusted partner that empowers individuals to achieve a brighter financial future. Our team supports customers in addressing critical financial needs, from debt consolidation and home or auto repairs to medical expenses and other major costs.

About the Role

As a Senior Product Designer, you will collaborate with designers, engineers, and product managers to develop innovative features and refine workflows, enhancing the digital experience. You will demonstrate a strong perspective with the ability to present a design vision and strategy through sketches, storyboards, high-fidelity mock-ups, and prototypes. You can clearly communicate design rationale, logic, and research to support well-informed decisions to executives and other stakeholders across the company. You are a culture carrier, helping to lead, mentor, and work alongside fellow designers to bring this vision to life. You bring your eye for detail and craft excellence to the team, engaging in peer design critiques, providing and receiving constructive feedback to elevate the team's work.

What You bring to the Team

A strategic mindset with a systems-thinking approach to simplifying complexity.

A strong perspective and the ability to advocate for design and inclusive experiences effectively.

Proven experience collaborating cross-functionally and delivering successful products.

Ability to produce high-quality work under tight deadlines while adapting to shifting business priorities.

Deep understanding of Design Thinking principles and best practices.

Hands-on experience with Design Sprints and Customer Journey Mapping.

A holistic problem-solving approach, considering multiple perspectives to craft well-rounded solutions.

A history of mentoring and guiding designers.

A self-motivated, organized individual who can identify and self-initiate their priorities and continuously seeks improvement.

Required Qualifications and Skills

The ideal candidate will be highly motivated, dependable, and detail-oriented, with a strong drive to work quickly and effectively within a high-performing, cross-functional product team. At OneMain, we thrive in a fast-paced, collaborative environment, with teams spread across the East Coast, Midwest, and West Coast. We are committed to the iterative process of discovering and delivering exceptional customer experiences. We are seeking the following :

5+ years of experience in Product Design or related fields.

5+ years of experience working collaboratively with product, engineering, design, content and user research teams.

Demonstrated experience shipping products across platforms and across geos as a designer, while coaching others through the process.

A bachelor’s degree in Product Design, Interaction Design, Fine Arts, or a related field or an equivalent combination of education and work experience.

Appreciation for all forms of design and how they collaborate—interaction, visual, content, motion, and research.

Expert proficiency with Figma, Miro, usertesting.com, Dovetail and other relevant domain software consistent with industry standards.

Strong portfolio showcasing a range of projects demonstrating your design process, critical thinking, and problem-solving skills.

Strong systems thinker with experience defining patterns, style guides, performing user testing, and building low and high-fidelity prototypes.

Solid understanding of software development and how to collaborate with developers.

Self-starter with exceptional time management and organizational skills with laser-sharp attention to detail and accuracy.

Solid communications skills and ability to influence stakeholders across the organization.

Preferred Qualifications

Service Design and Service Mapping experience.

Identified and set platform strategies, envisioned complex user interactions, and inspired teams to push the boundaries of what’s possible.

Can communicate complex concepts clearly and persuasively across different audiences and varying levels of the organization.

Preferred experience working in a financial services industry, especially consumer lending.

Location :

This role is Hybrid. You should be located within a commutable distance to one of our offices located in New York City, NY, Wilmington, DE, Baltimore, MD, Charlotte, NC, Fort Worth, TX or Irving, TX with expectations to be in the office Tuesday, Wednesday and Thursday.

Salary :

Target base salary range for Baltimore, MD and New York, NY $115k-$145k, which is based on various factors including skills and work experience. In addition to base salary, this role is eligible for a competitive compensation program that is based on individual and company performance.

Who we Are

OneMain Financial (NYSE : OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we’ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.

Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we’re committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There’s never been a better time to shine with OneMain.

Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That’s why we’ve packed our comprehensive benefits package for full- and some part-timers with :

Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances

Up to 4% matching 401(k)

Employee Stock Purchase Plan (10% share discount)

Tuition reimbursement

Paid time off (15 days’ vacation per year, plus 2 personal days, prorated based on start date)

Paid sick leave as determined by state or local ordinance, prorated based on start date

Paid holidays (7 days per year, based on start date)

Paid volunteer time (3 days per year, prorated based on start date)

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