A company is looking for a Lead Customer Success Manager to join their team remotely in the USA.Key ResponsibilitiesProvide initial training to customers on using the platformAct as the main representative for customers through various communication channelsGather customer feedback and represent support issues and product feature requests to the organizationRequired Qualifications7+ years of experience in Customer Success or Technical Account Management in B2B tech or SaaSExperience managing a diverse portfolio of accounts from SMB to large enterprisesStrong emotional intelligence and empathy towards customersTechnical experience in cloud infrastructure is a plusResponsiveness to customer communications via email and Slack
Customer Success Lead
A company is looking for a Customer Success Lead to build and maintain relationships with key customers and stakeholders while developing customer success strategies. Key ResponsibilitiesAct as the primary liaison and technical representative for assigned brandsProvide training and educational mater...
Manager of Customer Success
The Customer Success Lead plays a pivotal role in leading and ensuring the success of the Customer Success team at MyStudio. We’re reshaping how business owners run their Martial Arts studios and we need a highly motivated Manager for our Customer Success Team to help us do it. At MyStudio, the Cust...
Account Manager Customer Success
A company is looking for an Account Manager in Customer Success. ...
Customer Success Manager - Clearance Required
LMI is seeking a Customer Success Manager to drive customer engagement and ensure clients achieve maximum value from their LIGER tool investment by understanding their unique needs and challenges. This role involves applying LMI's customer success methodology, leveraging Success Plays, and acting as...
Manager Customer Success
Key Responsibilities:Lead a team of Customer Success Managers to ensure client success with solutionsEngage with customer executives to track and measure the impact of solutionsBuild tools and processes to support team engagement and customer retentionRequired Qualifications:At least 5 years of cust...
Customer Success Account Manager - CTJ
As a Customer Success Account Manager (CSAM), you are the primary customer facing role responsible for customer success through the management of program deliveries and customer relationships. The CSAM will show leadership in teams comprised of Microsoft, Partner and customer resources who may be en...
Customer Success Manager, Mid Market
Guide new customers through the onboarding process, ensuring smooth and successful implementation. Act as a liaison between the customer and internal teams to address and resolve customer issues or concerns promptly. Maintain and update customer success metrics and KPIs. Proficiency in customer succ...
(Remote) Customer Success Manager
Join our dynamic team as a Customer Success Manager and play a pivotal role in shaping the customer experience at our organization. Silverblaze is looking for a Customer Success Manager to join our team!. As a Customer Service Manager, you will ensure that our customers receive the highest level of ...
Manager of Customer Success
The Customer Success Lead plays a pivotal role in leading and ensuring the success of the Customer Success team at MyStudio. We're reshaping how business owners run their Martial Arts studios and we need a highly motivated Manager for our Customer Success Team to help us do it. At MyStudio, the Cust...
Customer Success Manager – State, Local and Law Enforcement (SLED)
As a Customer Success Manager at i2Group, you will play a pivotal role in ensuring the success and satisfaction of our law enforcement customers. Excellent customer management skills including project management, resolving issues, setting customer expectations, customer training support, and buildin...