MEDICAL ASSISTANT

About Whitman-Walker Health

Whitman-Walker envisions a society where all persons are seen for who they are, treated with dignity and respect, and afforded equal health and well-being opportunities.

Through care, advocacy, research, and education, we empower all persons to live healthily, love openly, and achieve equality and inclusion.

For over 40 years, we have been meeting the needs of our communities with the endless dedication of our diverse teams.

Job Summary

Provides direct clinical care under the supervision of a Licensed Practical Nurse or other clinicians. Draws blood, gives injections, takes vital signs, and completes documentation of activities in the medical chart.

Provides general assistance throughout the patient visit and during any applicable procedures.

Primary Essential Duties

• Monitors WWC vaccine program including maintaining a perpetual inventory, ordering from the Department of Health and commercial vendors, adequate storage, appropriate utilization, reporting to the Department of Health, and education of other medical assistants.
• Draws blood and ensures proper specimen handling and storage.
• Gives intramuscular, subcutaneous, and intradermal injections under the supervision of an appropriate clinician, as ordered by the physician and within practice limit.
• Accurately takes and records patient vital signs and documents activities and results in medical records.
• Assists patients in preparing for medical exams and procedures.
• Assists provider as needed with procedures and / or protocols.
• Provides limited patient education around issues such as hygiene, vital signs, and self-care.
• Orders supplies as necessary and maintains a clean, sanitary environment at Clinic.
• Prepares exam rooms for patient visits.
• Routinely participate in monthly / weekly interdisciplinary medical team meetings
• Routinely participate in QI activities as directed by the Chief Medical Officer
• Daily Team Review of clinical schedule in order to promote efficiency, communication, and advanced preparation among all members of the medical team
• Other duties as assigned.

Budget Responsibilities

None

Management Responsibilities

None

Knowledge, Skills, and Talents Required

• Knowledge and ability to safely and accurately take vital signs, give injections, draw blood, and perform other routine medical support functions.
• Self-motivation, flexibility, and the ability to support multiple providers in a fast-paced clinic environment.
• Ability to communicate in an effective and professional manner with patients and staff members.
• Excellent telephone and face-to-face interpersonal skills, including the ability to effectively de-escalate difficult client encounters.
• Sensitivity to all areas of diversity, including HIV status, race, ethnicity, ability, age, sexual orientation, and gender identity.
• Knowledge of standard medical office / clinic procedures.

Education and Experience Required

• Graduation from an approved Medical Assistant program required, with experience drawing blood; medical office or HIV / AIDS experience preferred.
• Experience working with an ethnically, culturally, and racially diverse work staff preferred; ability to work harmoniously with diverse groups of individuals required

Working Conditions :

Working conditions for this position are normal for an office environment. Individual may be required to work evenings and / or weekends and organization events.

Physical Demands :

• Lifting : No more than 20 lbs. and infrequently.
• Movement : Standing and sitting for long periods.
• Visual : Long periods on the computer.
• Concentration : Extended periods of engagement with computer systems where concentration is key to accuracy in data entry.

Intermittent engagement periods with a telephone system to respond to inquiries where concentration is key to task performance.

Communication : Direct and indirect communication. Written and verbal competency.

The above job description is designed to indicate a general sense of the duties and expectations of this position. It is not to be interpreted as a comprehensive inventory of all duties and responsibilities required.

As the nature of our business demands change, so too, may the duties and responsibilities of this position. You may be required to perform other duties as requested, directed, or assigned.

Whitman-Walker is an equal employment opportunity employer and does not discriminate against applicants, its employees, or former employees on the basis of race, color, religion, gender, marital status, sexual orientation, national origin, age, disability, veteran status, and gender identity.

For accommodation in the application process, please contact Human Resources.