Medical Administration Specialist

Health Administrative Specialist On Duty

The Health Administrative Specialist on Duty (HOD) is a facility-wide position, located in the Office of the Chief, Health Administration Service (HAS), or Business Office (BO), or Medical Administration Service (MAS). The position has both the authority and responsibility to represent both the Medical Center Director and the Chief, HAS on all administrative matters occurring when assigned to other than a normal tour of duty.

Responsibilities include but not limited to :

• Processes administrative issues surrounding medical or patient care situations.
• Provides orientation and situational technical advice to physicians regarding facility policies and procedures.
• Promotes harmonious working relationship among patients, public, and staff.
• Assists in responding to emergencies, determines priorities and nature of action to be taken.
• Assists with computer issues during non-business hours.
• Monitors facility fire system, refrigerator temperature alarms, fire alarms, and intrusion alarms and codes.
• Provides technical guidance necessary to meet procedural, legal, and administrative requirements relating to the care and treatment of patients.
• Interprets rules and regulations to determine legal entitlement to benefits relating to hospital admission.
• Coordinates the resolution of medical legal problems concerning medical centers.
• Ensures that appropriate legal, regulatory, and policy requirements are met.
• Safeguards and ensures rights of patient.
• Conducts analytical studies on operational processes, issue topics, or related special projects.
• Reviews data and information for trends, problem areas, and makes recommendations to management to resolve issues.
• Performing analytical studies that require study planning, statistical measurement, data analysis, and report preparation and development using databases and dashboards available through the organization.
• Assists medical center staff with medically related problems, including involuntary commitments, orders of protective custody, and management of unruly or severely disturbed patients.
• Implements search plan for missing patients; informs next-of-kin of search status, as appropriate.
• Receives and responds to non-routine patient condition inquiries and other administrative inquiries.
• Administratively approves and coordinates tests and procedures for patients which cannot be done at current medical center.
• Coordinates with funeral homes and releases patients remains during non-business hours.

Work Schedule : Sunday-Saturday, rotating tour of up to 12 hours shifts. This is a full time position, with a 40 hour work week. Work schedule varies throughout the week and various times of the day to include evening, night and day shifts as well as working weekends and holidays. Compressed / Flexible : Not Authorized.

Position Description / PD# : Medical Administration Specialist / PD39500A