Category :
Warehouse / Operations
Primary Job Duties :
Participate or lead early morning / daily operations and functions of the department. Sorts freight to the correct route and checks for missorts.
Ensures every delivery is sorted and accounted for. Resolves customer and delivery issues. Participates in activities to monitor delivery status and customer satisfaction by making deliveries as needed.
Ensures the warehouse is clean, organized, secure and safe at all times. Reviews individual driver performance weekly such as cargo loss and claims.
Responsible for scanning and sorting of all product on the dock to assist with tracking. Ensures operations function smoothly at the individual location so that all customer and company service expectations are met.
Establishes and maintains performance and productivity standards. Maintains a high level of service with customers that meets the expectations of Courier Express.
Creates goals and action plans for each aspect of the operating unit. Maintains positive employee relations and creates a positive work environment through the enforcement of safety and compliance standards.
Monitors the operations by resolving any issues that arise in the workplace. Provides feedback to management on the status of overall operations.
Secondary Job Duties :
Acts as a liaison and helps to resolve any issues to create a positive work environment. Maintains contact with the Operations Team, Area Manager, and Driver Recruiter to stay alert as to the needs of the company for new drivers.
Skills Required :
Ability to plan and carry out daily agenda with limited supervision, proven ability to multitask, highly developed organizational skills, ability to interact with employees at a variety of levels, excellent communication skills, rapid response to issues, attention to detail, ability to communicate with management on a routine basis
Computer Skills Preferred :
Microsoft Office, web based applications
Personal Skills Preferred :
Schedule flexibility based on customer’s needs, ability to carry / lift 70lbs, dedication to excellence, hardworking, punctual, forward thinker, leadership
Upward mobility available for the right candidates
Medical, dental, prescription drug and vision plan
Company matched 401k
Paid holidays and PTO
Flexible Spending and Health Savings Accounts
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