Job Description
Job Description
$100,000+ / year
At the Hiley Automotive Group, we know to be best-in-class in the industry and to succeed that we need the best people. That's why we are committed to hiring top talent who can help us to curate exceptional experiences for our customers.
We strive to provide our associates with meaningful and challenging work, an engaging and collaborative environment, recognition for performance and opportunities for growth and advancement.
Benefits
- Medical and Dental
- Paid Time Off
- Competitive Pay
- Life Insurance
- 401(k) available at most locations
- Professional Development
Responsibilities
- Handle all incoming internet inquiries and internet phone leads.
- Respond to emails in a professional, well-spoken manner.
- Assist customers in appropriate vehicle selection, providing industry knowledge and the highest level of customer happiness.
- Conceptualize and understand the psychology of internet customers and work with them accordingly to set appointment for a proper vehicle demonstration.
- Direct customers to product information resources, including those available on the internet.
- Deliver inquiries / messages intended for other sales personnel and departments promptly.
- Other duties as assigned.
Qualifications
- Excellent verbal and written communication skills
- Proficient with Microsoft Word, Excel, and Outlook
- Time management, prioritization skills, and ability to multitask required
- Ambitious, goal oriented mentality and eager to improve
- Ability to hit sales quotas and closing percentages
- Valid driver’s license
We are an equal opportunity employer and prohibit discrimination / harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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