Create Your Experience of a Lifetime!
Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.
With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.
Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).
Job Benefits
- Ski / Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
- MORE employee discounts on lodging, food, gear, and mountain shuttles
- 401(k) Retirement Plan
- Employee Assistance Program
- Excellent training and professional development
- Referral Program
Full Time roles are eligible for the above, plus :
- Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
- Free ski passes for dependents
- Critical Illness and Accident plans
Job Summary :
As the Team Lead Front Desk Agent you are the face of the hotel! You are the first point of contact for all guests, and help make their stay a memorable one.
Job Specifications :
Outlet : The Lodge at Vail
Expected Pay Range : $23.00 - $24.00 / hour
Shift & Schedule Availability : Full Time, Year Round
Skill Level : Team Lead
Job Responsibilities :
Work face to face with customers
Check guests in and out
Answer phones
Handle all customer needs
Maintain a professional appearance and demeanor at all times
Help resolve discrepancies with guest bills
Other duties as assigned
Job Requirements :
Must be able to communicate fluently in English
Friendly, strong people skills
Strong computer skills
The expected pay range is $23.00 - $24.00. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Requisition ID 502002
Reference Date : 07 / 01 / 2024
Job Code Function : Front Office
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