Claims Operations Manager

A company is looking for a Manager, Claims Operations.

Key Responsibilities

Manage day-to-day operations of multiple claims teams and monitor performance metrics

Implement best practices and identify strategic opportunities for improvement based on financial analysis

Provide leadership, guidance, and support to staff to promote maximum performance

Required Qualifications, Training, and Education

Bachelor's degree or equivalent work experience required

At least 5 years of TPA or group health insurance experience, including 3 years in a supervisory role

In-depth knowledge of claims, benefits, and administrative processes

Intermediate level experience with Microsoft Office applications

Ability to learn new software and write business correspondence