Assistant Manager - Wingstop

Vibe Restaurants
Knoxville, Tennessee, United States, 37922
$16 an hour
Full-time
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Up to $16 per hour Plus Tips!!!

Description

As an Assistant Manager, you will be responsible for the overall shift operations, guest experience, sales performance, and execution of brand excellence in a store.

In the absence of the manager, the AM effectively leads the team to execute great guest service and follows operating policies and procedures.

  • Lead team members on shifts, including assigning tasks (cleaning, line duties, opening / closing duties), providing feedback and training
  • Utilize the deployment chart to effectively position the team. Know and support appropriate personnel policies, labor laws and safety procedures
  • Ensure all security procedures are executed (safe procedures, open / close procedures etc.)
  • Make guests happy by providing great service
  • Resolve guest complaints / issues
  • Lead team members to open, transition, and close shifts
  • Manage and organize the line and delegate duties to team members
  • Know and uphold standards for product quality
  • Work the line as needed
  • Promote sales on the shift through suggestive selling and knowledge on in-store promotions
  • Execute and support all food safety requirements and practice
  • Control food costs, labor, waste, and cash on the shift
  • Count drawers and follow proper daily cash handling procedures
  • Complete additional e-learning as required

Requirements

  • Great communication skills to communicate effectively with guests and co-workers
  • Must have a positive attitude and ethics which support our values and culture
  • Must be a strong team player
  • Ability to train and coach others
  • Ability to stand / walk for up to 8-10 hours per day

PI251040534

30+ days ago
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