Service Technician

Job Description

Job Description

Service Technician

Location : Candidates considered within 40 miles of market area

Schedule :

• 40+ hours / week (Hours may vary by market)
• On-Call Availability : Required

Pay Range : $23-35 / HR + Potential Bonuses (Dependent on Market)

Job Summary :

As a Service Technician, you will be responsible for the installation, maintenance, and repair of a variety of equipment within your designated market area.

This role requires technical expertise, mechanical aptitude, and strong problem-solving skills to ensure equipment is serviced to the highest standards.

Benefits :

Offering an outstanding benefits package, including :

• Medical Insurance : Choice of 5 different plans.
• Life Insurance : $50k policy with additional coverage options.
• Dental Insurance : Comprehensive coverage.
• Vision Insurance : Available to all employees.
• Disability Insurance : Long and short-term options.
• Accidental Death & Dismemberment (AD&D) : Provided.
• 401(k) Plan : 4% company match.
• Employee Assistance Program (EAP) : Access to counseling and support services.
• Additional Insurance Options : Accident, Critical Illness, and Legal Services coverage.
• Paid Time Off (PTO) : Generous PTO policy, plus sick time.
• Holidays : 9 paid holidays annually.

Key Responsibilities :

Equipment Maintenance and Repair :

• Troubleshoot, diagnose, and repair HVAC systems, refrigeration units, and other commercial equipment.
• Perform routine maintenance and inspections to prevent breakdowns and ensure equipment operates efficiently.
• Install new equipment and parts according to company protocols and manufacturer specifications.

Customer Interaction :

• Provide excellent customer service, addressing client concerns and offering solutions to meet their needs.
• Educate customers on proper equipment usage and maintenance to prolong the life of their systems.

Documentation and Reporting :

• Accurately complete work orders, time sheets, and inventory logs.
• Maintain detailed records of all work performed, including diagnostics and repairs.

Safety and Compliance :

• Adhere to all safety protocols, including the use of personal protective equipment (PPE).
• Comply with company policies, as well as local, state, and federal regulations.

Team Collaboration :

• Work closely with the technical support team for complex troubleshooting and repair needs.
• Collaborate with other technicians to share knowledge and improve service delivery.

Qualifications : Experience :

Experience :

Minimum of 3 years of experience in Commercial HVAC, refrigeration, or a related technical field.

Certifications :

• EPA certification preferred.
• Additional certifications relevant to HVAC and refrigeration are a plus.

Requirements :

• Valid driver’s license and clean driving record (MVR check required).
• Ability to pass a background check and drug test.
• Must pass a Department of Transportation physical exam.

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