IN HOME CARE EMPLOYMENT COORDINATOR LEAD -PIERCE

Job Description

Job Description

Purpose of Position

Supervise regional Employment Coordinators (ECs) to ensure that KWA Caregivers meet all training and licensing requirements.

Maintain a load of Caregiver (CG) files and their certifications. Train ECs.

This position requires prior experience as an IHC Employment Coordinator with satisfactory performance.

• Essential Duties and Responsibilities
• Supervise Employment Coordinators (ECs) within an IHC Region;
• Train ECs;
• Collaborate with IHC HR Manager to develop tools that simplify the duties of ECs
• Maintain a caseload of 60-80 compliant CG files;
• Set up and conducts orientation training for new employee(s) and ensure all required documentation is completed;
• Process background checks and reference checks, etc.;
• Input and maintain CG profiles in electronic systems, inform Payroll of new hires and changes;
• Prepare files for audit and make corrections when deficiencies exist;
• Schedule and document required CG trainings with the Training Partnership;
• Complete CG application for the Prometric testing & Home Care Aide (HCA) certification with the CG;
• Maintain all licenses, training, and certifications in both personnel file & ClearCare; generate relevant reports; submit to payroll as needed;
• Provide a regional report on Caregiver Compliance and EC status to IHC HR Manager;
• Conduct meetings for ECs;
• Approve time cards and leave requests;
• Work as directed by IHC HR Manager and Regional Manager;
• Travel to regional offices once a month or more as needed;
• Identify risks to Caregiver compliance in local offices and respond accordingly;
• Participate in meetings related to IHC and Human Resources;
• Secondary Duties and Responsibilities
• Assist IHC Supervisor to maintain an updated list of available / substitute CGs; Maintains incoming calls, maintain a record of essential calls & inquiries including answering service communication and messages;
• Meet and greet customers, public and KWA staff at the office and escort them to the appropriate person or persons;
• Maintain office supplies, including kitchen and personal protective equipment (PPE);
• Oversee office purchase card per KWA Policy;
• Represent KWA internally and externally on committees and work groups as directed;
• Process and supervise work for any "volunteers" & other service related individuals;
• Attend all required trainings;
• Understand WAC's, Statement of Work and contract regarding CG and KWA requirements for their particular office including CBA;
• Provide necessary information to HR for processing unemployment & L&I claims; including work assignments for office or CG light duty;

Perform other duties as assigned.

• Position Requirements, Competencies and Qualifications
• Satisfactorily pass criminal history & reference checks;
• Excellent organizational, interpersonal and communication skills;
• Excellent time management skills;
• Competency in data entry and operating general office equipment;
• Knowledge of records management procedures;
• Proficient in MS Office Suite, e.g. Outlook, Excel, WORD, etc.
• Education
• High School Diploma, GED or foreign equivalent required.
• Some college preferred.
• Experience
• One year of experience in In Home Care administration and human resources preferred
• Education may be substituted for experience
• Working Conditions
• Ability to work in an office environment
• Ability to travel to different locations
• Work involves sitting most of the time, but may involve walking, standing, bending, reaching, twisting, and traveling
• Physical Requirements
• Ability to apply principles of logical thinking, to define problems
• Ability to interpret a variety of instructions furnished in written, verbal, diagrammatic or schedule form
• Ability to read, write, speak, understand, or communicate in English sufficiently to perform the duties of the position

Clarity of vision at 20 inches or less, up to 20 feet or more

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