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NOC Technician

NOC Technician

VirtualVocationsDes Moines, Iowa, United States
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A company is looking for a 1st Shift NOC Technician.

Key Responsibilities

Actively monitor dashboards and alerts to identify issues

Document trends to proactively prevent problems

Serve as the first point of contact for client network issues and escalate downtime events as needed

Required Qualifications, Training, and Education

Prior experience is welcome but not required

No degree required; relevant skills and experience are valued

Understanding of Active Directory, Windows OS, Office 365, and network infrastructure

Knowledge of the OSI Model and troubleshooting processes

Experience with ticketing systems and real-world technology support

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Noc Technician • Des Moines, Iowa, United States

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