Join Our Team
Position Title : Customer Service Representative II
To view all salary ranges for the City of Peoria, please click here.
Tell me more..
The Customer Service Representative II position provides service to both internal and external customers by performing specialized clerical work and offering technical-level assistance for business license, public work requests, and utility billing over the phone, internet, or in person.
To view the full job description, work environment and physical demands, click here.
The ideal candidate for this position will have :
- Exemplary verbal communication skills
- Adaptable working in diverse groups
- Strong problem-solving skills
- The ability to maintain composure and show understanding, even when dealing with frustrated customers.
- Knowledge of Internal Control and cashiering policies
- Typing and word processing skills
- A friendly and pleasant demeanor
- Accurate data entry
- Active listening
- Attention to detail
- The ability to multitask
- Professional flexibility
Why Peoria?
Recently voted the #1 place, to live, work and play, Peoria is a community you can be proud to work for.
Take a look at the great benefits offered to eligible employees : Click here to view benefits offered.
About Peoria
The City of Peoria, AZ is a thriving city in the Northwest Valley that provides excellent municipal services to our community.
Recently named by AZ Big Media as the Best Place to Live, Work, and Play, we are committed to maintaining the level of service to our residents to sustain and enhance the lives and culture of Peoria.
If you are passionate about providing excellent service through anticipating our community's needs, creating partnerships, promoting sustainability, and embracing diversity, then #PeoriaisthePlace for you!
Get an inside look at the Culture of Peoria
We are :
P-Professional E-Ethical O-Open R-Responsive I-Innovative A-Accountable
Application Process :
Applications will be accepted for current vacancies until the posted closing date, or until a sufficient number of applications have been received.
Applicants will be notified of any next steps by email and / or phone.
DURING THE SELECTION PROCESS, ANY APPLICANT REQUIRING ACCOMMODATION FOR A DISABILITY SHOULD ADVISE THE HUMAN RESOURCES DEPARTMENT AT [email protected] OR 623-773-7100.
AN EQUAL EMPLOYMENT OPPORTUNITY AGENCY
Customer Service Representative I - Temp to Hire
Provide quality telephonic and email customer service including inbound and outbound messages. For leveled roles (I, II, III, Senior, Lead, etc. CorVel is looking to hire several Call Center Intake Representatives who want to make a difference to others. ...
Dispatcher/ Customer Service Representative
...
Customer Service Representative - Insurance
Customer Service Representative. As an Customer Service Representative, you will play an essential role in supporting the Client Managers in servicing and managing our commercial insurance clients. You will have the opportunity to work closely with our clients and internal teams to ensure exceptiona...
Customer Service Representative - WFH (Receive $300 bonus for 5 days of training)
As a Customer Service Representative, you'll support TurboTax customers with product and software inquiries, including downloading, logging in, basic navigation, importing documents, printing, filing, and fundamental tax questions. As a CSR, you'll play a crucial role in ensuring our customers have ...
Now Hiring - Customer Service Sales Representative
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. We seek an energetic professional interested in helping our ...
Customer Service Representative - TurboTax (WFH) Receive $300 bonus for 5 days of training
As a Customer Service Representative, you'll support TurboTax customers with product and software inquiries, including downloading, logging in, basic navigation, importing documents, printing, filing, and fundamental tax questions. As a CSR, you'll play a crucial role in ensuring our customers have ...
Virtual Customer Service Representative(Work from Home)
We are seeking a Virtual Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. ...
Customer Service Representative, Uplift
Customer Service Representative . Uplift product, you will deliver top-notch customer service through phone calls, emails, chats, and text messages. You will exclusively represent Uplift, collaborating with Upgrade's top-notch Customer Service organization to create delightful experiences and c...
Remote --- Automotive Customer Service Representative
As a Customer Service Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns. Customer service experience preferred. Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered busi...
Customer Service Representative - TurboTax
As a Customer Service Representative, you'll support TurboTax customers with product and software inquiries, including downloading, logging in, basic navigation, importing documents, printing, filing, and fundamental tax questions. As a CSR, you'll play a crucial role in ensuring our customers have ...