Insomniac Clubs - General Manager, Los Angeles

THE ROLE

The General Manager at our Los Angeles nightclubs is responsible for all aspects of the entertainment, venue and business operations at 1 of our Los Angeles based nightclubs.

This is not a remote position. This position is located at the club and required to travel to various office and venue locations as needed.

RESPONSIBILITIES

Venue Development & Management

Clearly communicate performance expectations to direct and in direct reports while providing constructive, developmental and consistent feedback

Oversee and manage performance conversations with direct reports and other members of management timely and effectively

Set realistic and attainable goals for department heads and provides encouragement and direction

Prepare timely and productive feedback

Consult with Senior Management about compensation decisions to ensure decisions are made with parameters of company compensations program

Ensure that department heads are consistently providing feedback and development to team members

People Management & Development

Oversee all management discipline and terminations with HR / Senior Management

Respond to misconduct / policy violations immediately, consistently and in accordance with company procedures and through investigations and gathering of information

Follow all company procedures on terminations, including consulting with HR / Senior Management in advance of all terminations, in a professional, unemotional, and respectful manner and ensure all management act the same

Compliance & Workplace Standards

Facilitate productive and concise meetings while ensuring positive interaction among all participants, providing the opportunity for voices to be heard

Encourage open and candid discussions among teams while encouraging debate and positive confrontation among teams

Shares useful information with other venues and with home office

Responds promptly to all emails, voicemails or calls from staff, other members of management or home office

Overall Venue Leadership

Creates culture and character for venue and work environment through their own conduct as well as by consistent awareness of actions of all managers

Act as resource for entire venue while ensuring all team members have compassion and empathy forum to raise concerns

Communicate in a compassionate, yet fair and consistent, manner to all individuals

Create, inspire and encourage synergy between all venue departments, mediates and resolves disputes and takes an active leadership role in all venue emergencies

Create, encourage and enforce of and ensure compliance with all company-wide policies and standards

Partner with Counsel on all venue litigation matters, ensure that all venue permits, certificates and licenses are maintained, up to date and posted as required by law

Recruit, hire, train, onboard, train and coach various team members

Talent Relations

Understands music industry trends, partners with talent buyer(s) in reaching decisions regarding talent; provides direction to and manages Talent Buyer in selecting and booking talent while analyzing the financial results of the different types of talent choices

Ensures that needs of artists and industry representatives are met, and the artists receive excellent experience in playing at our venue

QUALIFICATIONS

8+ years experience a general manager or operations manager in live events and / or clubs or hospitality industry

Degree in hospitality, business management, or marketing or related experience

8+ years experience of people and team management

Proficient in budgeting, reconciling and analyzing event operations excel spreadsheets

Responsible for Alcohol Awareness Training Certification or Equivalent

Flexible schedule with the willingness and ability to work nights, weekends and holidays

WORK ENVIRONMENT

Must be able to tolerate loud noise levels & busy environments when at venues

May work in drastic temperature climates when at venues

Must be willing to travel to work during holidays, evening and weekend hours, as required, to meet deadlines

Applicants for employment in the U.S. must possess work authorization, which does not require sponsorship by Exchange for a visa.