Customer Operations Manager
A company is looking for a Customer Operations Manager to build and lead the Customer Operations function.Key Responsibilities : Design and implement a comprehensive Customer Operations roadmapLead the configuration and rollout of the Customer Success PlatformCreate and refine a customer health scoring system to guide retention strategiesQualifications : 7-10 years of experience in SaaS or a comparable environmentProven experience in building Customer Operations or Customer Success teamsExperience with Customer Success platforms (e.
g., Gainsight, ChurnZero)Experience developing customer health scoring systemsBachelor's degree in business, operations, or a related field; Master's degree is a plus
Senior Project Manager
During the life of a project, the Project Manager manages and supervises employees assigned to the project to achieve the project vision and contracted scope associated with the customer requirements. The Senior Project Manager is expected to develop and maintain a client base, manage HVAC/Plumbing/...
IND/IDE Office Program Manager
IND/IDE Office Program Manager. The IND/IDE Office Program Manager within the Office of Clinical Research Operations and Services is the first contact point for clinical researchers requiring assistance with any type of submission to the FDA. IND/IDE program for projects requiring submissions to the...
Project Manager
Manages a specific project area or multiple trade scopes on a single large project in conjunction with a project team consisting of project management and project superintendent staff. Project Manager or Assistant Project Manager in Wood Multifamily construction projects. Moss' Project Managers are ...
Salesforce Operations Manager
The Salesforce Operations Manager is the main contact point for Salesforce operations, owning the maintenance, implementation, and configuration of Salesforce. Collaborate with the Financial Operations Manager and other department heads to ensure connected systems, such as FinancialForce, work harmo...
Customer Service-Self Storage Manager
Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies. Our Property Managers have the opportunity to earn performance-based bonuses!. Our Property Managers get to work independent...
Customer Service Manager
The Customer Service Manager oversees the customer service department including all activities, personnel, and processes, including order entry; order/shipment status; complaint and credit processing; customer information maintenance and all aspects of providing excellent customer service to Band-It...
Infusion and Ambulatory Operations Pharmacy Supervisor
We are recruiting for a Infusion and Ambulatory Operations Pharmacy Supervisor to join our team!. Under minimal supervision, the pharmacist supervisor is responsible for the management and supervision of the daily activities of the staff for activities and processes designed to provide efficient med...
Environmental Planning Program Manager
As Environmental Planning Program Manager, you will work closely with Terracon’s Rocky Mountain Division Manager, Western Operating Group Assistant Service Line Director, and Terracon’s Environmental Planning Practice Leader to develop and implement a strategy for growth in the division. The Terraco...
Assistant General Manager
As an Assistant General Manager at Wendy’s, you’ll provide leadership, supervision, and direction on strategic initiatives and operating standards to positively impact business. With the support of the General Manager, you will drive customer service, training and development, sales & profit growth ...
Customer Service Representative
Helps in the unloading of merchandise from delivery trucks, organizes merchandise Customer Service Representative, Customer Service, Representative, Customer Engagement, Retail. Provides customer engagement in positive and approachable manner. Assists in maintaining a clean, well-stocked store for c...