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Customer Service Representative

Unicity
Fort Lauderdale, Florida, US
Full-time

Company Overview

Unicity was founded with a bold mission to make healthy living a reality in an on-the-go world. Unicity’s business model is person to person sales which has given a personal touch to our sales and growth.

This position would be located in Fort Lauderdale, FL .

Unicity is dedicated to developing innovative, science-based products and programs that promote metabolic health and improve the quality of life for people everywhere.

For over 30 years, Unicity has been dedicated to developing high-quality products that contain the vital nutrients your body needs.

With the proper process, cutting-edge technology, and a mission to Make Life Better, Unicity is paving the way for a better tomorrow.

In addition to competitive pay we can offer :

  • Heath, Dental, Vision, Life and other benefits that begin within a month
  • Paid maternity and paternity leave
  • Generous vacation allowance in addition to company paid holidays
  • 401(k) with company match
  • Substantial company product allowance
  • Reimbursement for internet, cell phone and gym / wellness activities

Representative Job Responsibilities :

  • Serves customers by providing product and service information and resolving product and service problems.
  • Attracts potential customers by answering product and service questions and suggesting information about other products and services.
  • Opens customer accounts by recording account information.
  • Maintains customer records by updating account information.
  • Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.
  • Maintains financial accounts by processing customer adjustments.
  • Recommends potential products or services to management by collecting customer information and analyzing customer needs.
  • Prepares product or service reports by collecting and analyzing customer information.
  • Contributes to team effort by accomplishing related results as needed.
  • 30+ days ago
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