Senior Solutions Analyst

We are seeking a highly skilled Senior Solution Analyst to join our team in a hybrid, contract role to work with our Cyber Response Team in ensuring business continuity in the face of cyber threats, specifically focusing on ransomware recovery and preparation.

This role is pivotal in establishing and maintaining a resilient operational environment, allowing the business to function effectively during system outages.

The ideal candidate will be a proactive problem solver with extensive experience in information security and a solid background in project management.

Responsibilities :

• Ensure technology solutions align with business requirements and achieve desired outcomes.
• Collaborate with subject matter experts on gap analysis, process definitions, and system enhancements, while providing high-quality support for incidents and requests.
• Build technical solutions by configuring systems based on business needs and integrating them into processes across multiple areas (e.

g., supply chain, information security, enterprise systems).

• Navigate and adhere to governance frameworks, including cybersecurity protocols and procedures.
• Foster strong relationships with stakeholders, communicating concepts clearly for both business and technical audiences.
• Work across multiple business areas to integrate technical solutions into business processes : Supply chain operations, Information Security, Enterprise Systems (SAP / MS Active Directory), basic Payroll best practices and technical / executive level Crisis Communications.
• Develop strategies for ransomware recovery and business continuity, including technology evaluation and implementation.
• Oversee the creation and maintenance of a secure repository for critical documents, ensuring easy access and retrieval during a cyber incident.
• Design and implement an offline communication strategy to enable secure communication channels that bypass typical digital platforms like Zoom or email.
• Create templates for incident communication to ensure organized information dissemination.
• Document processes and recovery plans comprehensively, providing regular project status reports to leadership.

Requirements :

• Bachelor’s degree in Information Technology, Cybersecurity, Business Administration, or a related field.
• 3+ years of hands-on experience in ransomware recovery and preparation within an information security context. Supply chain-focused IT expert
• Prior experience in warehouse or supply chain organizations is strongly preferred
• Experience with out of band communication area, offline secure file storage, how to communicate without zoom / email and communication templates
• Familiarity with various technologies and tools related to cyber recovery solutions, including document storage and secure communication systems.
• Proven ability to lead projects, manage timelines, and coordinate cross-functional teams effectively.
• Experience with business continuity frameworks and incident response planning.
• Knowledge of regulatory requirements related to cybersecurity and data protection.
• Excellent verbal and written communication skills, with the ability to convey complex technical information to non-technical stakeholders.

Crisis Communications experience preferred