Customer Service Representative - Seasonal
Duties and Responsibilities
- Responsible for taking phone orders and handling inbound client telephone inquiries and sales.
- Process, Print, and organize orders and ensure they make it to our production team
- Learn Manhattan Fruitier Product Catalog and provide gift suggestions to clients.
- Enter orders into entry system via incoming phone calls, emails, or other correspondence as needed
- Follow up to ensure customer recipients receive gifts
- Receive customer complaints and feedback
- Attention to accuracy
Skills and Qualifications
- High School Diploma or GED preferred but not required
- Availability to work variable shifts, weekends, holidays and overtime as needed
- Willing and able to maintain strict adherence to safety rules and regulations with or without reasonable accommodation
- Must demonstrate excellent communication skills
Physical Demands of the Position
- Regularly required to stand and walk
- Occasionally required to stoop, kneel, crawl and spend time making repetitive motions
- Moderate handling that demands crouching, stooping, reaching
- Occasionally lift and / or move up to 50 lbs.
Environmental Factors
- Work is performed in a building that is well ventilated with moderate noise and good light
- Rolling conveyor and forklifts are present
- The packing Process includes water and sanitation agents
Job Type : Seasonal
Rate of Pay- $18.50
THE GIFTING COMPANY is an Equal Opportunity Employer- Minorities, Females and veterans are encouraged to apply.
To be supplied
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