Assistant Nursery Manager

SUMMARY

Mahoney's is a family-owned and operated independent garden center with 7 retail locations in the Greater Boston Area and Cape Cod.

For over 60 years, we have taken pride in offering the highest selection of quality plants, yard products, and gardening accessories - with outstanding customer service to match!

We employ customer-driven people that are dedicated to creating a refreshing and helpful shopping experience. For our employees, we offer a fun, fast-paced, and challenging workplace with the opportunity for growth.

We are committed to maintaining a work environment that encourages trust, hard work, efficiency, self-motivation, initiative, continuous improvement, and teamwork.

We provide an opportunity for personal and professional growth and a great employee discount , as well!

OBJECTIVE

The Assistant Nursery Manager will support the Nursery Manager in all operational duties related to the success of the department including but not limited to the customer experience, movement of inventory and the coordination of daily team tasks.

Main functions will include the maintenance, quality and vitality of nursery products as well as the movement of products as needed for specialized product displays.

Ensure team members complete tasks in a timely and efficient manner while adhering to company policies and procedures including proper plant care techniques, watering methods and safe working practices.

Specialized product knowledge related to trees, shrubs and other nursery items is needed to ensure customers receive the highest level of customer service regarding all questions and inquires.

ESSENTIAL FUNCTIONS

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.

Duties, responsibilities, and activities may change at any time with or without notice.

• Provide high levels of customer service by routinely engaging customers in response to their questions and inquires
• Offer specialized product knowledge across all nursery subcategories to both customers and associates in order to expand the transfer of knowledge within the department
• Maintain the quality health and vitality of live products in accordance with company standards and communicate inventory needs to Department Manager on a routine basis
• Maintain working knowledge of department related policies and procedures as they pertain to documentation and communicate to all department associates, correct store policies as they pertain to pricing, signage, and employee conduct
• Support the Department Manager in the execution and evaluation of department specific projects including display creations and floor moves as well as offering informed recommendations with regard to the replenishment of nursery products
• Support department associates in the movement of nursery related inventory product through the loading and unloading of daily trucks
• Provide regular training to new and existing employees on department related activities as assigned by store management
• Support the Department Manager in the development and creation of weekly schedules
• Assist the Department Manager will all other related tasks as assigned

COMPETENCIES

• Customer Focus
• Communication
• Initiative / Ability to Learn
• Maintain productive team relationships
• Time Management
• Well-Organized

PREFERRED EDUCATION AND EXPERIENCE

Bachelor's Degree in Horticultural Sciences and demonstrated progressive responsibility in retail store operations with work or personal experience in the horticultural or gardening fields required.

Working knowledge of Microsoft Office Suite preferred. Demonstrated customer service skills

WORK ENVIRONMENT

This job operates in an active retail store environment. This job may be either indoors or outdoors or both.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.

This position requires frequent standing, walking, climbing, stooping, kneeling, crouching and / or crawling. While performing the duties of this job, the employee is regularly required to talk and hear.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

POSITION TYPE / EXPECTED HOURS OF WORK

Flexible hours. Days and hours of work vary by schedule and season. Must be available to work evenings, weekends, and holidays.

EEO STATEMENT

Mahoney's provides equal employment opportunities to all employees and applicants for employment. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, pregnancy, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.