A company is looking for a Workforce Management (WFM) Real Time Adherence (RTA) Analyst to support Seller Support operations.
Key ResponsibilitiesMonitor queue performance and take actions to resolve service level issuesAnalyze staffing against forecast requirements and implement corrective actionsCoordinate with outsourced service providers to ensure staffing performance meets standardsRequired QualificationsBachelor's degree or equivalent3+ years of program or project management experienceExperience in a highly analytical, results-oriented environmentKnowledge of Excel at an intermediate level3+ years' experience in WFM Real-time Service Level management
Workforce Management Analyst
A company is looking for a Workforce Management (WFM) Real Time Adherence (RTA) Analyst to support Seller Support operations. ...
Senior Analyst, Workforce Management
The Senior Analyst, Workforce Management ensures Workforce Management processes and procedures are followed related to the completion of staff scheduling, staff monitoring, PTO administration, and data collection in an efficient and timely manner. Ensure Workforce Management goals are met and assist...
Senior Workforce Management Analyst
A company is looking for a Senior Workforce Management Analyst to optimize workforce productivity and support operational goals. ...
Real Time Analyst - Lead Workforce Management Representative
Real Time Analyst - Lead Workforce Management Representative. Workforce Management Scheduling Software Experience - such as: Verint or IEX. Real-time monitoring of queues and transaction management across multiple lines of business. Provide real-time updates regarding queue management and performanc...
Financial Accounting Systems Transformation (FAST) Program Manager Lead, CFPMO
Lead creation of the program management plan Oversee all activities associated with the program to ensure the program achieves its goals Identify and understand program objectives Manage timelines and deliverables Identify and assign program team members Identify projects needed to achieve program o...
Entry-Level Data Analyst (Remote)
D Aceto Services LLC is seeking a motivated and detail-oriented Entry-Level Data Analyst to join our team. Help maintain data integrity and accuracy within databases. In this remote position, you will work closely with various departments to analyze data, generate insights, and support decision-maki...
Senior Merchant Operations Manager
A company is looking for a Senior Merchant Operations Manager. ...
NPI PROGRAM MANAGER-Manufacturing
We are currently working with a leading manufacturer of injection molding and medical devices in Litchfield County, CT, and looking for an NPI Program Manager. Lead and manage manufacturing programs from inception to completion, including planning, execution, monitoring, and closing. Manage project ...
Holiday Local Manager-Westfarms Mall
Cherry Hill Programs brings the magic to every experience by capturing moments that last a lifetime. In partnership with retail locations, tourist attractions, and destinations across North America, Cherry Hill Programs contributes millions of holiday and souvenir experiences for children and famili...
Assistant Operations Manager (Warehouse/Transportation)
Assist the Market Manager as it relates to the daily operations of a storage center within a designated territory. Responsibilities include but are not limited to, directing day-to-day supervision of a storage center and associates, assist the Market Manager in meeting customers’ expectations,...