Required Skills & Experience
- Bachelor’s Degree or above
- 2+ years of experience in Microsoft Dynamics CRM or SAP SD (sales and distribution module)
- Strong Microsoft Excel skills Familiarity analyzing data Experience with Power Query or SQL
Nice to Have Skills & Experience
- SAP SD certification
- Semiconductor industry experience
- SharePoint experience
Job Description
This Business System Analyst will need to be able to promptly learn and understand the system solutions, business processes, issues, and data challenges of the client’s Field Service organization.
They will support business stakeholders and end users for SAP, CRM, and other satellite systems within Field Service. They will be responsible for troubleshoot and resolve issues from relevant applications, as well as prepare materials, documentation, and wikis for Business Systems processes and procedures for End Users.
They will lead testing efforts of new software releases and enhancement implementation from the end user perspective, working with developers and end users to ensure that business requirements are fulfilled.
Identify issues, track and manage them, and ensure that they are resolved in a timely manner. They will review and provide feedback on proposed solutions’ functional design documents, business process flows, and other relevant documentations from vendors.
This will be a role you need to communicate with HQ counterparts for alignment on solutions and business processes.
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