Shift Leader

Dunkin' - Franchisee Of Dunkin Donuts
Severna Park, MD
Full-time

In 1950, Bill Rosenberg opened the first Dunkin' Donuts shop in Quincy, Massachusetts. Dunkin' Donuts licensed the first of many franchises in 1955.

It is now the world's leading baked goods and coffee chain, serving more than 3 million customers per day. Dunkin' Donuts sells 52 varieties of donuts and more than a dozen coffee beverages as well as an array of bagels, breakfast sandwiches and other baked goods.

We are a locally owned and operated Dunkin' Donuts franchise, with a fast-paced, high energy environment where you get to interact with loyal customers every day. Join our team today!

You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc. or any of its affiliates. Any information you submit will be provided solely to the franchisee.

If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.

As a Dunkin Donuts franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success.

The Shift Leader will be responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience.

They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback.

Provide excellent guest satisfaction, service speed, and product quality

  • Previous experience working in a cafe or quick service restaurant preferred
  • Show passion about results by setting compelling targets and delivering on commitments
  • Meet safety and sanitation standards
  • Anticipate and understand guests’ needs and exceed their expectations
  • Works well in a team environment
  • 30+ days ago
Related jobs
Wendy's
Glen Burnie, Maryland

We are currently hiring for Shift Leaders who are motivated people with excellent interpersonal skills, and the ability to build a team that works well together, increase profits, and provide superior service. ...

Jersey Mike's
Ellicott City, Maryland

A Shift Leader is responsible for supporting the management team in the execution of running their assigned location. A Shift Leader is expected to:. ...

Dunkin' - Franchisee Of Dunkin Donuts
Glen Burnie, Maryland

The Shift Leader will be responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience. ...

Potbelly Corporate
Linthicum Heights, Maryland

Should the Shift Leader or Manager fail to pass the certification requirements after two attempts, he or she will be not be qualified to continue to perform in a Shift Leader or Management capacity-. The Shift Leader leads and behaves according to Potbelly values. They will lead a shift by managing ...

Papa Johns
Linthicum Heights, Maryland

As an Hourly Shift Leader, you will lead a restaurant team in a fun, flexible work environment. Many Hourly Shift Leaders have gone on to become General Managers and beyond! You will improve on the skills you have, and we'll teach you some new ones too. Is it your calling to be known as a team leade...

Potbelly Corporate
Hanover, Maryland

Should the Shift Leader or Manager fail to pass the certification requirements after two attempts, he or she will be not be qualified to continue to perform in a Shift Leader or Management capacity-. The Shift Leader leads and behaves according to Potbelly values. They will lead a shift by managing ...

Jersey Mike's Subs
Gambrills, Maryland

Shift leader helps oversee in-store operations alongside the General Manager. The Shift leader plays a major role in ensuring the store is in exceptional order and that all employees are performing duties properly and efficiently. Shift leaders must lead by example and execute systems and procedures...

Wendy's
Gambrills, Maryland

We are currently hiring for Shift Leaders who are motivated people with excellent interpersonal skills, and the ability to build a team that works well together, increase profits, and provide superior service. Compensation: Wendy's Shift Leader $16 to $20. If you’re interested in joining an industry...

Panda Restaurant Group
Glen Burnie, Maryland

Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda’s mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride. As a Shift Lead for our team, you will have the opportunit...

Potbelly Corporate
Hanover, Maryland

Should the Shift Leader or Manager fail to pass the certification requirements after two attempts, he or she will be not be qualified to continue to perform in a Shift Leader or Management capacity-. The Shift Leader leads and behaves according to Potbelly values. They will lead a shift by managing ...