Store Supervisor
Responsibilities :
- and monitors quality customer service by acting as a positive role model
- responsibility for opening and closing the store and securing all assets
- all sales and support staff, providing guidance, training, direction, and motivation to achieve sales and operational goals
- as the point person for any customer issues, and if needed, escalate the issue to management
- and maintain flight schedules to ensure timely delivery of merchandise to customers
- in achieving and exceeding store sales goals
- customer traffic and staff availability to adjust scheduling and assign staffing breaks
- and communicate product issues, ensuring appropriate stock levels at all times
- Sales Associates in the cash verification process, and processing voids, refunds, discounts, and end-of-shift procedures
- a daily recap to management detailing any and all incidents, accomplishments, and relevant sales figures
- a clean and well-stocked selling floor presentation with consistent housekeeping duties
- in promotion sales materials set up, maintenance, and break down
- company assets by following Asset Protection policies and procedures
- in inventory cycle counts as assigned
- the General / Store / Assistant Manager with any tasks assigned
Qualifications :
- 2 years retail supervisory experience
- school diploma preferred
- written and verbal communication skills
- in training and motivating sales staff
- customer service skills
- with Microsoft Office Suite
- to multi-task in a fast-paced work environment
- required to stand, walk, stoop, kneel, crouch or crawl
Must be flexible to work irregular hours including weekends and holidays
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