NURSING ASSISTANT - 2ND/3RD SHIFT

POSTION SUMMARY :

The purpose of this position is to provide direct care to residents, under the supervision of a licensed nurse or Medication Tech in accordance with facility policies and procedures.

Report resident needs and concerns to a licensed nurse or Medication Tech. Must be able to communicate in English.

EDUCATION REQUIREMENTS :

High School Diploma or Equivalent and must have successfully completed training as required by current state law / regulation.

EXPERIENCE REQUIREMENTS :

Demonstrated effective verbal and written communication skills; ability to interact effectively with all levels of staff and customers with experience in long-term care preferred.

JOB KNOWLEDGE :

Demonstrated ability to utilize independent and effective judgment, problem-solving and decision-making skills.

DUTIES OF POSITION : Customer Service

Customer Service

• Present a professional image : Exhibits a manner that is cordial and respectful. Conservative, appropriate dress and good personal hygiene.
• Communicate effectively : Timely, attentive, respectful, and clear communication whether verbal, written or body language.

Displays control and calmness in all situations.

• Maintain privacy and confidentiality : Respecting others' rights, shares only what others need to know and in only appropriate places, not in public areas or near others without a need to know.
• Anticipate needs, demonstrate initiative, and strive to exceed expectations : Empathize with those who are in need. Seek ways to be helpful to residents, visitors, and the Premier community.

Provide superior service by focusing on our customers.

• Be an ambassador for your organization : Be positive and caring as a representative of the Company.
• Be a team player : Support your fellow employees; share your time and talents; be respectful and helpful. Welcome the new member of the department / unit.
• Know the organization : Seek information; share it with others; always be a resource. Know who is responsible for each area of the Company with whom interaction is needed.
• Assume responsibility for cleanliness : Observe all rules regarding eating. Leave all areas clean and neat. Promote safety.
• Take ownership of complaints : Listen with genuine sincerity, apologize, resolve or report complaint to someone who can resolve the complaint.
• Celebrate Success : Acknowledge your own as well as others' successes. Be proud!! Participate in departmental or organizational activities.

Mission and Values

• Shows compassion for others and commitment to helping those who needs assistance.
• Follows compliance program, is sensitive to ethical and compliance issues and appropriately addresses such issues.

Quality of Work

• Uses integrity, good judgment and problem solving skills in making decisions.
• Produces high quality documentation as evidence by the following :
• Follow established standards of nursing practices to implement facility policies and procedures related to medication administration.
• Interpret existing policies and procedures related to medication administration to nursing assistants, restorative nursing assistants, residents, families and physicians.
• Provide care to residents following facility policies and procedures.
• Report residents' needs and concerns to a licensed nurse / Medication Tech.
• Assist new employees in following established facility policies and procedures.
• Initiate corrective action as necessary and / or seek assistance of a licensed nurse / Medication Tech.
• Participate in the development of an individualized plan of care of assigned residents.
• Review care plans and perform nursing care as outlined.
• Document in the nursing assistant notes the care and treatment provided to the resident and the resident's response or lack of response to care provided.
• Assure residents are given adequate assistance with personal and oral hygiene needs following facility's policies and procedures.
• Assist residents with activities of daily living as documented in the residents'.
• Assure residents have call lights at hand and answer call lights promptly.
• Listen to resident and family complaints and report problems to Charge Nurse / Resident Care Director.
• Respond to residents' call for assistance promptly.
• Perform all other duties as assigned by Management.
• Takes steps necessary to produce excellent work in any task or job that is assigned.
30+ days ago