Desktop Support Technician
Job Description
Job Description
Desktop Support Technician
Pay Rate : $22.00 / HR W2, plus mileage and travel expense
Hours : Mon-Fri, 8am-5pm, paid travel and mileage
Location : Denver, CO service area
Duration : Contract-to-Hire
Servicing car dealerships in 80221 and 80233 zip codes
Description :
- Dell Laptop / Desktop Software Support
- Duties will include standard desktop / Laptop break / fix items
- Receive user calls and offer remote or on-site support.
- Troubleshoot system, office, hardware, and business applications
- Management and installation of equipment in the meeting room (projector, laptop, and videoconference)
- Monitor calls, incidents and requests using client provided Service Now tool
- Supports and maintains user account information including rights, security, and systems groups.
- Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed.
Skills :
- Deskside Support Experience
- Great Customer Service
- Desktop Support (Win10, Active Directory and Office 365)
- 3+ years of PC / Laptop / Printer support experience
- Mac experience is a plus
- A+ / Dell / Lenovo certifications nice to have
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