Quality Control Lead

Job Description

Job Description

Reily Foods Company has mastered the art of producing quality coffee and products for over 120 years!

Job Summary : As a QUALITY CONTROL LEAD , you will need to possess a strong foundation in quality, have a keen eye for detail, exceptional analytical and problem-solving skills, proficiency in quality assurance methodologies, effective team leadership abilities, and the capacity to collaborate seamlessly with cross-functional teams to drive continuous improvement and uphold the highest standards of product excellence.

Responsibilities :

• Serves as the Lead Lab Technician in a fast-paced food manufacturing lab
• Performs sensory analysis on in process and finished product at point of production
• Maintains, calibrates, and troubleshoots analytical equipment
• Works closely with Production and Maintenance teams to assist in troubleshooting process upsets
• Performs all quality checks, understands product specifications, and completes relevant testing in all major Production Areas (Tea, Coffee, Seasoning) as well as retains and bulk
• Leads department huddles, ensures communication and resolution of actions, and escalates as necessary
• Utilizes Digital Production System (Redzone) to complete quality compliance documents, launches ad hoc data sheets and communicates with support functions
• Understands all food safety and legal requirements related to the entire New Orleans facility
• Participates in All Audits (BRC, Rainforest, etc.) and ensures all requirements are met on an ongoing basis
• Uses Root Cause Problem Solving to identify factors that cause defects or quality deviations in the manufacturing process
• Leads Multi Cause Analysis (MCA) in their area, communicates findings of MCA to Leadership and ensures all actions are addressed and closed out
• Trains peers on Root Cause Methods and MCA process
• Leads Loss Analysis initiatives, recommends solutions, and ensures that solutions to reduce loss are implemented
• Handles customer complaints and supplies issues. Initiates Supplier Corrective Action Reports (SCAR) and completes all follow up actions
• Ensures fumigation and fogging events are performed in a safety manner
• Owns a Safety system in their area and maintains a system rating of seven or above
• Monitors and ensures production checks are completed in all areas
• Follows all safety procedures and participates in safety training; maintains safe and efficient use of equipment, tools, and person;

reports any injury or accident immediately to supervisory and / or any unsafe condition

• Supports and complies with GMP’s; understands and follows emergency action plan
• Supports food safety, quality and legality
• Ensures the operation is providing food-safe, quality products which meet or exceed all product specifications and regulatory requirements
• Other duties as assigned

Qualifications :

• AA / BS Degree preferred
• 3+ years of Quality experience in a fast-paced manufacturing environment
• Continuous improvement mindset with the ability to proactively lead change within the department and process
• Strong training and facilitation skills with ability to effectively present information in a clear manner, demonstrate procedures and respond to questions
• Strong organizational skills with the ability to take on new projects within a fast-paced, time-sensitive environment while managing priorities
• Resourceful and effective decision maker with strategic problem solving and strong analytical skills
• Good knowledge of the latest statistical tools and techniques
• Solid communication skills, both written and verbal, with the ability to work effectively with leadership and cross-functionally
• Proficient in MS Office; must be able to create detailed reports
• Knowledge of manufacturing software such as Redzone highly desired
• Good financial acumen
• Willingness to work alternate hours / days as required by production schedule

Benefits include health insurance, 401k, LTD, paid vacation and holidays!

Reily Foods Company is an equal opportunity employer, Minorities / Females / Disability / Protected Veteran / Sexual Orientation / Gender Identity.