Job Description
Job Description
Reily Foods Company has mastered the art of producing quality coffee and products for over 120 years!
Job Summary : As a QUALITY CONTROL LEAD , you will need to possess a strong foundation in quality, have a keen eye for detail, exceptional analytical and problem-solving skills, proficiency in quality assurance methodologies, effective team leadership abilities, and the capacity to collaborate seamlessly with cross-functional teams to drive continuous improvement and uphold the highest standards of product excellence.
Responsibilities :
- Serves as the Lead Lab Technician in a fast-paced food manufacturing lab
- Performs sensory analysis on in process and finished product at point of production
- Maintains, calibrates, and troubleshoots analytical equipment
- Works closely with Production and Maintenance teams to assist in troubleshooting process upsets
- Performs all quality checks, understands product specifications, and completes relevant testing in all major Production Areas (Tea, Coffee, Seasoning) as well as retains and bulk
- Leads department huddles, ensures communication and resolution of actions, and escalates as necessary
- Utilizes Digital Production System (Redzone) to complete quality compliance documents, launches ad hoc data sheets and communicates with support functions
- Understands all food safety and legal requirements related to the entire New Orleans facility
- Participates in All Audits (BRC, Rainforest, etc.) and ensures all requirements are met on an ongoing basis
- Uses Root Cause Problem Solving to identify factors that cause defects or quality deviations in the manufacturing process
- Leads Multi Cause Analysis (MCA) in their area, communicates findings of MCA to Leadership and ensures all actions are addressed and closed out
- Trains peers on Root Cause Methods and MCA process
- Leads Loss Analysis initiatives, recommends solutions, and ensures that solutions to reduce loss are implemented
- Handles customer complaints and supplies issues. Initiates Supplier Corrective Action Reports (SCAR) and completes all follow up actions
- Ensures fumigation and fogging events are performed in a safety manner
- Owns a Safety system in their area and maintains a system rating of seven or above
- Monitors and ensures production checks are completed in all areas
- Follows all safety procedures and participates in safety training; maintains safe and efficient use of equipment, tools, and person;
reports any injury or accident immediately to supervisory and / or any unsafe condition
- Supports and complies with GMP’s; understands and follows emergency action plan
- Supports food safety, quality and legality
- Ensures the operation is providing food-safe, quality products which meet or exceed all product specifications and regulatory requirements
- Other duties as assigned
Qualifications :
- AA / BS Degree preferred
- 3+ years of Quality experience in a fast-paced manufacturing environment
- Continuous improvement mindset with the ability to proactively lead change within the department and process
- Strong training and facilitation skills with ability to effectively present information in a clear manner, demonstrate procedures and respond to questions
- Strong organizational skills with the ability to take on new projects within a fast-paced, time-sensitive environment while managing priorities
- Resourceful and effective decision maker with strategic problem solving and strong analytical skills
- Good knowledge of the latest statistical tools and techniques
- Solid communication skills, both written and verbal, with the ability to work effectively with leadership and cross-functionally
- Proficient in MS Office; must be able to create detailed reports
- Knowledge of manufacturing software such as Redzone highly desired
- Good financial acumen
- Willingness to work alternate hours / days as required by production schedule
Benefits include health insurance, 401k, LTD, paid vacation and holidays!
Reily Foods Company is an equal opportunity employer, Minorities / Females / Disability / Protected Veteran / Sexual Orientation / Gender Identity.