Search jobs > Rockville, MD > Client service associate
D Aceto Services LLC is seeking a motivated and customer-focused Client Service Associate to join our remote team. In this role, you will be the primary point of contact for our clients, ensuring they receive exceptional service and support. This position is ideal for individuals who enjoy building relationships and assisting clients with their needs.
Responsibilities
- Serve as the first point of contact for client inquiries via phone, email, and chat.
- Provide accurate information about products and services to clients.
- Assist clients with account management, order processing, and issue resolution.
- Document client interactions and maintain comprehensive records in the system.
- Identify and escalate complex issues to the appropriate departments.
- Collaborate with team members to enhance client satisfaction and service efficiency.
- Follow up with clients to ensure their needs are met and issues are resolved.
Qualifications
- High school diploma or equivalent required.
- 1+ year of experience in client service or customer support.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and attention to detail.
- Proficient in using computer systems and software, including Microsoft Office Suite.
- Ability to work independently in a remote environment.
- Strong interpersonal skills and a client-oriented mindset.
Benefits
- Competitive hourly rate ($18 - $24 per hour) based on experience.
- Flexible work hours and a remote work environment.
- Opportunities for professional development and career advancement.
- Comprehensive health and wellness benefits.
Client Service Associate (Remote)
D Aceto Services LLC is seeking a motivated and customer-focused Client Service Associate to join our remote team. In this role, you will be the primary point of contact for our clients, ensuring they receive exceptional service and support. Provide accurate information about products and services t...
Client Service Associate
A company is looking for a Client Service Associate to provide administrative support to financial advisors and their staff. ...
Client Account Lead - Health Resources & Services
Develops and executes the client account plan and develops and implements a growth strategy for the account-which includes the Health Resources & Services Administration (HRSA), Agency for Healthcare Research and Quality (AHRQ), Office of National Coordinator for Health Information (ONC) and rel...
Client Services Security Director - Remote (local to DC metro)
Client Services Security Director - Remote (local to DC metro). Client Services Security Director - Remote (local to DC metro) | Westat. Westat is an employee-owned corporation providing research services to agencies of the U. ...
Client Service Associate
As a Seasonal Client Service Associate, some of your job responsibilities will include providing excellent customer service, assisting with phone and emails, scanning documents, verifying identity, and assisting Tax Pros with client records. Client Service Associates are the face of Jackson Hewitt T...
Fully Remote - Client Services Representative
In this position, you will work with multiple clients throughout the day, providing outstanding service and product knowledge. We're looking for enthusiastic, self-driven individuals to assist existing and prospective clients within our organization. ...
Registered Client Service Associate
Registered Client Service Associates (CSAs) help shape the future of service by modernizing the client. Registered Client Service Associate. Cultivate and enhance new and existing client relationships through active communication with clients, processing client requests, resolving inquiries, providi...
Client Service Associate
Client Service Associates help shape the future of service by modernizing the client experience through an elevated standard of care. The Client Service Associate assists with the development and growth of business through engaging and utilizing the full capabilities of the firm. Cultivate and enhan...
Client Service Associate
Client Service Associates help shape the future of service by modernizing the client experience through an elevated standard of care. The Client Service Associate assists with the development and growth of business through engaging and utilizing the full capabilities of the firm. Cultivate and enhan...
Registered Client Service Associate **
Registered Client Service Associates (CSAs) help shape the future of service by modernizing the client. Cultivate and enhance new and existing client relationships through activemunication with clients, processing client requests, resolving inquiries, providing guidance and making sure key informati...