Job Description
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Assist guests with locating items on or off the sales floor
- Receives, prepares and fulfills guest orders and other special requests
- Provides excellent guest services by professionally answering Deli Department telephone
- Addresses guest concerns and resolves issues by practicing the boomerang principal
- Ensures high standard quality control by inspecting, rotating, maintaining proper temperatures and replenishing all deli products on display
- Maintains proper inventory levels in Deli storage (containers, lids, spoons, tags, etc.)
- Maintains food safety logs and leads by example through following
- Ensures all quality standards are being met, including quantity expectations at 100% by 10 am and 5 pm
- Other duties as assigned
- Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and / or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Ability to deal tactfully and effectively with guests and all personnel
- Good oral and written communication skills and the ability to handle a diverse crew in a highly stressful environment
- Complete understanding of all safety requirements and company safety policies
- Must possess the ability to apply on-the-job safety training to recognize and react to possible safety hazards on store premises.
Also requires proper training and knowledge of the following equipment / procedures : slicers, proper lifting techniques, trash compactor, and baler
Knowledge of the retail food business, thorough knowledge of perishable department operations, merchandising skills, and must be able to make timely and effective decisions
PHYSICAL DEMANDS AND WORK ENVIRONMENT
- Lifting up to 50 pounds on an occasional basis
- Full range of upper body motion
- Must be able to work at a fast pace
- May be exposed to extreme temperatures
WORK SCHEDULE
- The Deli Clerk is an hourly position
- The shift to be worked will vary, including weekdays, weekends, and holidays
Benefits Overview
WHY YOU'LL LOVE IT HERE :
- Associate Discount : Enjoy an industry-leading 15% off your grocery purchases for you and your immediate household!.
- Weekly Pay & Premium Pay : Hourly associates are paid weekly, providing more frequent access to their funds. Part-time store associates are paid a $1 premium per hour on Sundays and select holidays.
Hourly full-time store associates receive time and a half on Sundays and select holidays.
- Two-Week Advanced Scheduling : Better Planning. Better Balance. We provide our associates with their schedules two weeks in advance, offering greater predictability & flexibility.
- Vision & Dental Insurance : Part-time and full-time associates are eligible for vision insurance and two dental coverage options that are designed to fit your needs.
- Support : Our associates receive support for their total well-being; including 3 weeks of paid parental leave, a fitness reimbursement program offering savings off of fitness membership fees;
our EAP (Employee Assistance Program) and LEAPCare Care Coaches, which provide associates confidential care related to hospital visitation, conflict resolution, stress management, marriage or divorce, family issues and depression or anxiety.
Save for Your Future : Offering both a 401(k) and Employee Stock Ownership Plan, we’re proud to support our associates in planning for retirement by offering two retirement savings plans.
The 401(k) plan empowers associates to save a portion of their paychecks for retirement. Festival Foods has an annual discretionary match to help our associates reach their savings goals.
Our ESOP is a retirement plan above and beyond a 401(k) plan that gives associates free ownership in the company and an opportunity to share in Festival’s growth and success.
Associates are given shares based on their years of service and earnings.
Location : Address
800 E. Maes Avenue
Location : Location
US-WI-Kimberly
Location : Postal Code
54136
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