Full Time Front Desk
PerforMax Physical Therapy & Sports Rehab
Chapel Hill, NC, US
Full-time
Job Description
Job Description
- Genuinely cares about patient care.
- Strong Attention to detail
- Extremely organized when outlining task for the day.
- Loves talking to patients but can work at the same time.
- Can follow directions but is not affected by changes in the day or different task.
- Great intuitive skills
- Someone who wants to grow in the healthcare administration.
- Responsible for scheduling appointments and properly documenting patient accounts
- Understands the importance of productivity in regards to scheduling and recapturing appointments
- Accurately enters patient demographics, insurance and case information
- Accurately enters charges as needed, review charges / encounters, and completes coding edits checks
- Collects all monies that are due prior to each visit including, but not limited to co-payments, deductibles, co-insurance, payments on statements and supplies.
Documents all monies in the system appropriately and provides system receipt.
- Accurately verifies benefits
- Process Claims and enter ERA
- Ensures that all visits performed are properly authorized and makes efforts to minimize the occurrence of any unauthorized visits
- Fills out patient forms and explains the details surrounding the paperwork presented to the patient
- Research patient insurance denials
- Greet each and every patient with a friendly smile, by name and with respect.
- Respond to request by patients, coworkers, providers, and business manager in a timely and accurate manner.
- Must have a great personality, friendly, and willingness to learn.
- Must be great at taking notes, learning new things, and great time management skills.
- Must be be good at documenting calls, tasks, meeting notes and multi-tasking.
- Must have experience in Insurance Verification
- Must have Medical Front Desk Experience
- Must enjoy working with patients and in a busy office environment.
This position is Full Time.
30+ days ago