Search jobs > Davenport, IA > Customer service representative
As a CSR you will play a pivotal role in providingexceptional service to customers through various communicationchannels including phone email and chat.
This opportunity includes a Flexible Schedule WorkFrom Home work schedule
Responsibilities :
- Effectively communicate with both internal andexternal customers identifying their needs and resolving complexissues via telephone and electronic means.
- Perform a variety of transactions including tellertransactions account withdrawals and balancing duties.
- Build positive rapport with diverse personalitiesmaintaining a professional attitude.
- Navigatemultiple computer applications while assistingcustomers.
- Understand and recommend the bestproducts / services to meet customer needs.
- Interact with customers via phone chat sessions andemail.
- Respond to customer inquiriespromptly.
- Demonstrate expertise in online andmobile banking technology.
- Meet call centerperformance metrics.
- Contribute processimprovement ideas.
- Protect customerinformation and comply with regulations.
Qualifications :
- High School Diploma required.
- Intermediate technology skills fluency in WindowsOperating Systems and Microsoft Office proficiency.
- Strong communication multitasking and problemsolvingabilities.
Benefits :
- $52000$80000 per year
- Medical Dental and Visionofferings
- Onthejob training
- Flexible schedule
- Weekly DirectDeposit
- 401(k) with match
- Referral program
- PrePaid Legal andEmployee Assistance Programs
Should the role pique your interest please applynow!
Remote Bilingual Customer Service Representative
MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (T...
Customer Service Representative
As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise...
Customer Service Representative - WFH (Receive $300 bonus for 5 days of training)
The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:. We're looking for enthusiastic individuals who are eager to lea...
Customer Service Representative
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. Are you a people person? Do you love helping other...
Customer Service Representative 5:00am - 11:00am (Part Time)
Customer Service Representative greets members, prospective members and guests, providing exceptional customer service. Customer Service Representative. Customer service background preferred. Exceptional customer service skills; able to interact in a positive and professional way with members and co...
Customer Service Representative - TurboTax (WFH)
The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:. We're looking for enthusiastic individuals who are eager to lea...
Healthcare Customer Service Representative
Healthcare Customer Service Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns. Customer service experience preferred. Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powere...
Remote Bilingual Customer Service Representative
MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (T...
WFH Customer Service Representative - Intuit (Receive $300 bonus for 5 days of training)
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. Lead Generation (the ac...
Technical Support / Customer Service Representative (Remote)
Technical Support / Customer Service Representative. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. Technical Support / Customer Service Representative. Technical Support / Customer Service Representative....