Shift Lead

IHOP
Cleveland, TN, US
$15 an hour
Full-time

Job Description

Job Description

Come Pancake with Us! We spread joy every day, and you can too!

IHOP holds great opportunities for you. And joining our team comes with a big stack of values - growth and development opportunities, flexible schedules, and an atmosphere where you can build lifelong friendships and memories with your Team.

BENEFITS

  • Paid Vacation
  • Monthly Bonus Opportunities
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Flexible Schedules
  • Free Shift Meals
  • Family Discounts
  • On the Job Training
  • Advancement Opportunities
  • Discount Program (includes travel, gyms, cell phones, restaurants, auto purchases, apparel, and electronics)

RESPONSIBILITIES

  • Run shifts alongside or in the absence of our Assistant Manager and General Manager
  • Assign responsibilities to each Team Member and supervise performance
  • Assist with the training of new Team Members and refresher training for current Team Members
  • Inform the Team when new menu items and specials are offered, so that they can provide the best possible food service
  • Review all timecards for your shift
  • Enforce our quality standards and help resolve any customer complaints
  • Check for the correct quantity and quality of deliveries
  • Review daily sales reports and receipts, make deposits as required, and make sure that all have the correct amount of bills and change

QUALIFICATIONS

  • Experience in the food service industry
  • Previous leadership experience helpful
  • Willingness to undergo a background check upon hire

STARTING SALARY $15 per hour DOE

IHOP's mission is to spread more joy to more guests, every day. Through research, we found that our guests feel a sense of belonging, togetherness, and joy when they dine at IHOP or eat at IHOP on the go.

We aim to make every guest meal at IHOP feel as comfortable and familiar as dining around their own kitchen table.

For more than 65 years, IHOP has been a leader, innovator, and expert in all things breakfast, lunch and dinner. As our logo suggests, we hope that the IHOP experience brings a smile to our guests' faces.

We strive to ensure that every trip to an IHOP is a memorable one, anchored by delicious food that's shared with great company.

30+ days ago
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