Senior Manager of Professional Services

VirtualVocations
Southport, Indiana, United States
Full-time
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A company is looking for a Senior Manager of Professional Services.Key ResponsibilitiesLead and mentor a high-performing Professional Services team focused on customer satisfaction and project deliveryOwn and manage the creation of customer-facing Statements of Work (SOWs) and ensure accurate scoping for implementationsOversee complex deployments and project management, aligning resources and tracking milestones to optimize customer time-to-valueRequired Qualifications7+ years in Professional Services, Customer Success, or related field with a focus on project managementProven experience building and leading teams with a focus on development and high-performance outcomesStrong understanding of software implementations, systems integration, and custom solution scopingExperience with AP Automation and complex integrations with ERP systems is preferredBachelor's degree in Business, Information Technology, or related field preferred; PMP certification a plus

10 hours ago
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