Business Process / UAT Test Analyst - National Remote

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best.

Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities.

Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring.

Connecting. Growing together.

Position Description : UAT tester to work within the UAT Team to help us ensure our products are tested and delivered having met the highest quality testing standards available in the organization in a timely manner.

In this highly visible role, you will also have the opportunity to participate in building and establishing our policies, standards and procedures for the UAT Team

This position is full time (40 hours / week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8 : 00 am 5 : 00 pm CST.

It may be necessary, given the business need, to work occasional overtime.

We offer weeks on-the-job training. The hours during training will be 8 : 00 am to 5 : 00 pm CST, Monday - Friday.

You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities :

• Perform User Acceptance Testing (UAT) and Quality Assurance
• Analyze and decompose business requirements to extract test requirements
• Developing / implementing / executing effective test plans and test cases
• Testing of system requirements and enhancements and / or fixes
• Analyzing data, researching & troubleshooting issues to define root cause and providing results
• Logging & tracking defects to closure
• Monitoring, measuring and communicating test results
• Help ensure new system requirements / enhancements / changes are tested thoroughly, accurately and delivered in a timely manner
• Create and prepare UAT documentation, communication, and process workflow
• Provide consistent and repeatable testing process for UAT; may work with business analyst to execute test scenarios.
• Work closely with Project Team to identify risks early
• Improve processes and reduce post implementation issues
• Create and maintain documentation, communication, and process workflow
• Other tasks may include support other project testing as needed, running reports and pulling data from the RxCLAIM system for audits on pharmacy claims data, making recommendations to the development team to improve the system and using query language to create the reports from various relational databases
• Project management skills manage multiple priorities

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications :

• High School Diploma / GED OR equivalent work experience
• Must be 18 years or older
• 2+ year of User Acceptance testing experience for enterprise-level applications, includingwriting test cases from business requirement and executing / validating test results
• RxCLAIM on IBM AS experience backed with strong understanding & knowledge of RxCLAIM MODs’
• 2+ years of experience performing business process and data analysis
• Intermediate level proficiency : Microsoft Office Suite, Microsoft Excel, Microsoft Word, Microsoft PowerPoint
• Experience with developing process documentation and process improvement workflow
• Ability to understand and clearly articulate business and system functionality requirements and / or process flows as it relates to test cases and test results
• Experience with handling multiple projects simultaneously and in a fast-paced environment
• Must be able to work flexible schedule during holidays & peak period (November through January)
• Ability to work our normal business hours of 8 : 00am 5 : 00pm CST, Monday to Friday. It may be necessary, given the business need, to work occasional overtime or weekends

Preferred Qualifications :

• Medicare Part D
• Previous automation experience
• Healthcare insurance or claims experience
• Intermediate proficiency level in Microsoft Access
• Strong understanding of Claims Admin workflows and processes

Telecommuting Requirements :

• Ability to keep all company sensitive documents secure (if applicable)
• Required to have a dedicated work area established that is separated from other living areas and provides information privacy.
• Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service.

Soft Skills :

• Excellent interpersonal skills at both individual and team level
• Excellent written and verbal communication skills
• Strong analytical and organizational skills
• Self-driven yet team oriented
• All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Washington, Rhode Island, OR Washington, D.C. Residents Only : The hourly range for this is $28.

03 - $54.95 per hour. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc.

UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and k contribution (all benefits are subject to eligibility requirements).

No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

Application Deadline : This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected.

Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone.

We believe everyone of every race, gender, sexuality, age, location, and income deserves the opportunity to live their healthiest life.

Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes.

We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere : UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.