Software Quality Assurance Analyst

Let Us Power Your Potential

Taylor Corporation is a dynamic, diversified company with big plans for the future - and your career. We power our employees' potential and strive to create opportunity and security for every member of the team.

If you're ready for something bigger - more challenge, more variety, more pathways for professional growth - we should talk.

We're passionate about our work, we believe there is always a better way, and we're looking for people like you.

Your Opportunity : Venture Solutions (a Taylor company) is seeking a Software Quality Assurance Analyst that will add their software QA experience to a team focused on building new tools that help our customers modernize their traditional customer communications processes.

Your Responsibilities :

• Ongoing functional testing of enhancements, defects, etc., for web-based applications, along with document production software.
• Assuming ownership of testing for potentially multiple customer projects.
• Creation of detailed test plans and test cases to exercise functionality.
• Defect reporting, tracking and analysis.
• Timely communication of progress to manager.
• Some 2nd tier customer support as needed to address questions and issues raised by our customers.
• Other day to day testing activities as they arise.
• Bringing ideas to the team to improve testing process and overall product quality.

You Must Have :

• A four year degree in computer science, MIS or related field and 2 - 4 years experience in software quality assurance.
• Proven capability in the fundamentals of software quality assurance, including test planning, test case creation and documentation.
• Strong communication skills, able to understand and relate concepts, findings and updates to a variety of personnel.
• Ability to operate in an individual setting and in collaboration with team members and others across the organization.
• Strong problem solving and analytical skills.
• Ability to prioritize assignments based upon business and team priorities.
• Familiarity with both Waterfall and Agile concepts.

We Would Also Prefer

• Experience related to confidential and regulated data (PHI, PII, PCI, etc.).
• Experience using Atlassian JIRA, or similar project management software.
• Experience using Microsoft Azure DevOps or similar products.
• Experience with QA of document production software (billing statements, EOBs, ANOCs, invoices, etc.) and mailing and shipping processes.
• Experience using automated testing tools to enhance testing capabilities.

About Taylor Corporation

One of the largest graphics communications firms in North America, Taylor's family of companies provide a diverse set of products, services, and technologies addressing the toughest communication challenges.

For nearly 50 years, Taylor has been a premier provider of powerful and innovative products, services, and expertise for individuals, businesses, and distributors large and small.

Our 10,000+ employees spanning 26 states and seven countries work diligently to create the interactive, printing, and marketing solutions that have helped build some of the world's more recognizable brands.

Everything we do begins with identifying the unique priorities and needs of our customers and creating one-of-a-kind solutions.

We offer a comprehensive benefit package including several health plans to choose from, dental, vision, wellness programs, life and disability coverage, flexible spending accounts, health savings accounts, 401(k) plan with company match, paid time off (PTO) and 64 hours of annual holiday pay.

The Employer retains the right to change or assign other duties to this position.

Taylor Corporation is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Taylor Corporation including all partners and affiliates is an Equal Opportunity Employer / Veterans / Disabled.