Job Description
- Provide equipment troubleshooting, repair, and maintenance service to customers using Sealed Air protective materials.
- Assist or coordinate / supervise customer personnel in the installation of equipment along with training customers in equipment operation, maintenance, and sanitation.
- Analyzes packaging quality and production problems to determine if equipment, material, or product related.
- Advise customers in establishing preventative maintenance programs and spare parts requirements.
- Enhance customer relations with regular calls, value capture, audits of equipment, securing parts, and advise on packaging techniques per territory business plan.
- Assists sales in supporting new products and opportunities.
- Supporting sales and marketing with timely completion of all administrative reports.
Qualifications
- High School Diploma or equivalent required
- Mechanically inclined and innovative
- Strong electrical knowledge
- Possess a valid US Driver’s License
- Ability to travel overnight 30% of the time
- Technical school preferred
- Previous experience servicing rotary and auxiliary equipment preferred
- Professional attitude and be self-motivated / directed
- Time management, communication skills, decision-making, interpersonal, computer, and organizational skills
- Computer technology experience Email, Excel, Word, Google Apps, CRM
- Ability to work cross-functionally to achieve company goals
- Ability to use basic hand and power tools
- Commercial or Industrial troubleshooting, installation, servicing, and programming.
- Experience in protective packaging or other related experience.
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