Job Description
Job Description
Qualifications
Possess an upbeat, positive and enthusiastic attitude
Proficiency to multi-task, follow-thru and follow-up
Great Customer Service Skills
Driven and goal-oriented individual
Ability to tactfully handle stressful and difficult situations
Responsibilities
Process customer policy change requests
Verify phone numbers, addresses and email addresses with each customer contact and update customer information
Answer incoming phone calls on the first ring
Schedule appointments for sales staff to meet prospective customers
Responds to all inquiries, cancellation requests, and sales requests within specified timeframe
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